Renewal Operations Specialist (India)

Full Time
Bengaluru, Karnataka, India
10 months ago

Vimeo is looking for an Account Coordinator to assist Account Managers in increasing revenue within the customer base. As a business partner to Account managers, you will be responsible for supporting the team in their day-to-day administrative workload to help improve ROI on the high volume portion of the company's revenue. We are looking for a  meticulously detailed and ambitious resource and want someone who has high expectations of themselves and consistently strives to be the best.

What you'll do: 

  • Support a team of Account Managers and Managers in owning the end to end operations of auto-renewals.
  • Handle day-to-day administrative responsibilities 
  • Collaborate cross-functionally on adjustments to customer accounts, opps and invoices. 
  • Track usage and escalate expansion opportunities to AM’s
  • Work closely with finance to resolve collections and payment related issues.
  •  

Skills and knowledge you should possess: 

  • 2+ year of sales operations, finance or sales experience
  • Strong analytical and problem solving skills
  • Ability to multi-task across multiple projects and internal stakeholders
  • Salesforce experience (reporting, opportunity management)
  • Intermediate knowledge of Excel / Google Sheets

About Us:

Vimeo (NASDAQ:VMEO) is the world’s most innovative video experience platform. We enable anyone to create high-quality video experiences to connect better and bring ideas to life. We proudly serve our growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world’s largest companies. Learn more at www.vimeo.com.

Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.