To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. Our printers are used by Google, Tesla, Gillette, and New Balance, just to name a few.

Founded in Boston in 2011, Formlabs is now one of the leading 3D printer manufacturers in the world. Our internal sales and services teams, as well as a network of more than 100 distribution partners represent us throughout the globe across various verticals. The Customer Strategy and Operations team drives key go to market initiatives, business operations (BizOps) and supports sales and services leads with planning, insights, process optimization, and project management, thereby enabling Formlabs to deliver the best customer experience in 3D printing across the globe.

As we scale, we’re looking for a high-impact, analytical, and strategic problem-solver to join our Customer Strategy and Operations team as our Revenue Analytics Associate. 

In this hybrid Boston-based role, you’ll drive initiatives that directly impact Formlabs’ growth, partnering closely with senior leaders across Sales, Marketing, Product and Operations teams. You'll bring analytical rigor and strategic thinking to solve high-priority business challenges, optimize revenue performance, and help shape our go-to-market strategy.

The Job:

• Help administer Salesforce for the Direct US Sales Team
• Pull analytics to make data-driven decisions to guide sales productivity and grow revenue
• Work cross functionally with our Systems, Marketing, and Finance teams to promote best practices that drive internal efficiencies and maximize sales results
• Control and improve the functionality of various sales systems (Salesforce, Gong, Zoom, etc.)
• Help manage, direct, and monitor inbound lead flow to the sales team
• Architect sales process improvements to improve sales efficiency and rep experience

You:

• Are proficient in Excel and SQL
• Are a clear communicator and energized by working cross functionally
• Have great attention to detail 
• Wants to remove blockers for the sales team with a "how can I help?" attitude
• Have a bias to action and are organized in your approach to get things done
• Excited to learn and pick up new information like a sponge

Bonus Skills:

• Use of a CRM, preferably Salesforce Certified
• Familiarity with data analytics and visualization tools (Tableau, SQL, DataStudio, etc.)
• B2B Sales or Customer Success experience
• Experience with Magento, Dialpad, and other software tools

Our Perks:

• Robust equity program to build future wealth through RSUs
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• Low cost fund options in our 401K and access to advisors 
• Generous paid Parental Leave (up to 16 weeks)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan – Take time when you need it
• Ample on-site parking & pre-tax commuter benefits
• Healthy on-site lunches, snacks, beverages, & treats
• Regular sponsored professional development opportunities
• Many opt-in culture events across our diverse community
• And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.