At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing. 

Why We Have This Role

We are seeking a detail-oriented and analytical RevOps Analyst to join our team. As a RevOps Analyst, you will be responsible for optimizing our revenue operations processes and systems to drive efficiency and revenue growth. You will work closely with cross-functional teams, including Sales, Marketing, and Finance, to identify opportunities for improvement, analyze data, and implement solutions. The ideal candidate will possess strong analytical skills, a deep understanding of revenue operations, and the ability to collaborate effectively with stakeholders.

 How You’ll Find Success

• Master Revenue Operations Fundamentals: Develop a deep understanding of revenue operations fundamentals, including sales processes, marketing strategies, financial analysis, and systems integration. Familiarize yourself with revenue operations tools and technologies and stay updated with industry trends and best practices. This knowledge will enable you to optimize processes and drive revenue growth.
• Analytical Excellence: Excel in data analysis by leveraging your analytical skills and tools. Utilize data to identify patterns, uncover insights, and make data-driven recommendations. Develop proficiency in data manipulation, visualization, and interpretation. Continuously enhance your knowledge of data analysis techniques, statistical modeling, and forecasting to provide valuable insights to stakeholders.
• Collaborative Approach: Cultivate effective collaboration with cross-functional teams, including Sales, Marketing, and Finance. Proactively engage with stakeholders, understand their needs, and forge strong relationships. Adopt a collaborative mindset, actively contribute to discussions, and seek feedback to align revenue operations with broader organizational goals.

How You’ll Grow

• Expand Revenue Operations Knowledge: Stay up-to-date with the latest trends, best practices, and innovations in revenue operations. Attend industry conferences, webinars, and workshops, and read relevant publications and blogs. Engage with professional networks, online communities, and forums to learn from industry experts and exchange insights with peers.
• Enhance Data Analysis Skills: Invest in developing strong data analysis skills. Familiarize yourself with advanced data analysis techniques, tools, and platforms such as SQL, Python, or R. Consider pursuing relevant certifications, online courses, or workshops to build your proficiency in data analytics. Practice analyzing complex data sets, interpreting findings, and presenting actionable insights to stakeholders.
• Foster Cross-Functional Collaboration: Enhancing your ability to collaborate effectively with cross-functional teams is vital as a RevOps Analyst. Take the initiative to build relationships and establish strong lines of communication with Sales, Marketing, Finance, and other teams. Seek opportunities to work on cross-functional projects, attend meetings outside your immediate area of responsibility, and actively contribute to discussions and decision-making processes.

Things You’ll Do

• Bachelor's degree in Business Administration, Finance, or a related field.
• Strong analytical skills with the ability to collect, organize, analyze, and visualize large sets of data.
• Proficiency with revenue operations technologies and tools, such as CRM, marketing automation, and data analytics platforms.
• Excellent attention to detail and ability to identify data discrepancies and recommend corrective actions.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Ability to prioritize and manage multiple projects and deadlines simultaneously.
• A proactive mindset with a focus on continuous improvement and driving revenue growth.
• Proficiency in Microsoft Excel and other data analysis tools.
• Familiarity with SQL or other programming languages is a plus.
• Solid understanding of sales and marketing processes and their impact on revenue operations.

What We’re Looking For On Your Resume

• Conduct in-depth analysis of revenue operations processes, systems, and data to identify areas for improvement and optimization.
• Collaborate with cross-functional teams, including Sales, Marketing, and Finance, to streamline revenue operations workflows and create efficiencies.
• Develop and maintain documentation of revenue operations processes, guidelines, and best practices.
• Analyze sales and marketing data to provide insights and recommendations for revenue growth and operational improvements.
• Build and maintain dashboards and reports to track key performance metrics, providing actionable insights to stakeholders.
• Implement and manage revenue operations tools and systems, ensuring data integrity and accuracy.
• Conduct regular audits of revenue operations data and processes to identify discrepancies and propose and implement corrective actions.
• Collaborate with Sales Operations teams to ensure smooth handoff and alignment between revenue processes and sales activities.
• Stay updated with industry trends and best practices in revenue operations and proactively propose improvements to enhance revenue growth.

What You Should Know About This Team

You’ll be a Global Ecosystem Operations team member, and we take pride in delivering operational excellence to our external partners and internal stakeholders through accurate, timely, insightful and customer focused deliverables and operational support. We work hard but also love to have fun! Your manager will be located in the US, and you’ll have team members in Mexico, US and EMEA.

Our Team’s Favorite Perks and Benefits

• Qualtrics Experience Program - MXN 36,882 annually for an experience of your choosing (eligible after a year)
• Wellness reimbursement - up to the value of MXN 6,250 per quarter can be reimbursed for a variety of wellness activities
• Allowances for meals, transportation, groceries, and more
• QMentorship Program matches you with a mentor inside Qualtrics to get meaningful coaching from someone outside your team. 

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.

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