Solution Engineering - RFP Consultant

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.

At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shifts happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful. 

Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

Overview:

Zuora is looking for an RFP Consultant to join our Solution Engineering Center of Excellence team to own the RFX process end to end in the sales lifecycle. 

• Own RFX responses end-to-end and coordinate response completion through ongoing communication, relationship development and teamwork with Sales/Solution Engineering team members and Subject Matter Experts throughout the company, focusing on collaboration and driving strategic priorities

• Should target to become an SME for an assigned set of products over a period of time, and should be able to come up with high-level solutions and respond to RFX questions

• Be responsible for both RFX completion and RFX sourcing

• Work closely with product teams and highlight feature requests and potential opportunity losses.

• Collaborate with other team members and ensure data integrity, organization, and maintenance of core content in the RFP tool, using established templates and following proposal-writing standards. Keep the RFP repository/library up-to-date and complete with the most recent content and best responses

• Ensure continuous improvement of team processes and drive innovative use of resources

• Implement initiatives to improve day-to-day operations

• Meet all milestones and ETAs throughout the response process while handling independently large volumes of requests

Requirements:

• Excellent analytical and communication skills

• At Least 2 yrs of experience in managing RFX for a company

• Proven ability to apply judgment, creativity, and writing skills in developing and editing customized responses

• Strong commitment to quality control with a focus on data integrity and compliance

• Ability to take ownership of a project and successfully manage it from start to finish.

• Ability to work on multiple assignments and complete high-quality work against strict and competing deadlines dictated by Customers and Field Teams

• Ability to work well in a team environment, as well as handle multiple concurrent assignments, work independently, and assume full ownership of deliverable

• Self-directed and well organized; must be able to work with minimal supervision

• Strong written and verbal skills, with the ability to compose and present to leadership

• Resourceful in gathering key information internally

• Experience responding to RFPs from Global organizations
• Proficient in G Suite, MS Word, Excel, PowerPoint.

• Proposal automation software experience (preferable)