-- This is an onsite role -- 

About SumUp

We believe in the everyday hero.

Those who have the courage to follow their passion and the strength and determination to realize their dreams. We believe that anyone should be able to start their own business. We provide small businesses with powerful, easy-to-use card readers and awesome customer support, so merchants can run their business and engage with their customers. We do so with genuine care for our merchants and love for our products. By taking the hassle out of getting paid, we enable small business owners to focus on what they love to do.

If you are interested in a career in Fraud Prevention in the ever-changing world of payments this might be the role for you. As a member of our team, you will be responsible for detecting and preventing fraudulent activities, conducting investigations, and ensuring compliance with regulatory requirements. Become part of a team utilizing a number of tools and methods to identify fraud patterns, reduce the risk and protect SumUp & our clients - small & medium merchants from criminal activity! 

What you'll do:

• Monitor and analyze customer transactions to detect fraudulent activities and trends and prevent financial loss for the company.
• Take care of fraud related notifications from the acquirers, customers, external PSPs
• Propose process improvements, based on established best practices, to identify and address risks
• Be able to exercise sound judgment in line with company values and established policies and procedures
• Support daily operational functions addressing Risk and Anti-fraud related inquiries from clients and internal business channels
• Work with internal and external partners to monitor and manage fraud incidents on various prepaid products and channels
• Stay up-to-date with industry trends and best practices in fraud prevention and share knowledge with the team

You'll be great for this position if:

• You have had an initial experience working with Fraud detection and prevention and are looking to further grow in this area
• You have experience with regulatory compliance requirements
• You have excellent language skills (verbally and written) in English
• You are able to multi-task and complete projects on time and have strong writing, analytical and communication skills
• You have strong organizational skills with the ability to work in a flexible and fast paced production oriented environment on varying shifts
• You are able to handle multiple projects/tasks simultaneously and work independently
• You have intermediate Word and Excel experience

Why you should join SumUp:

• We’re a truly global team of 3000+ people from 60+ countries, spread across 3 continents
• You'll have the opportunity to make an impact as we work in flat hierarchies
• You'll have the space to drive your career here and take ownership of projects
• You'll be able to attend team events and offsites
• Office relaxation activities such as yoga and massages and regular brunches, football events and office parties
• 25 days paid vacation + 1 accumulative day for each year of employment at SumUp
• Flexible working hours
• Additional health insurance and Multisport card

Small business owners are at the heart of all we do, so we're creating tools that help them run their business. With a founders mentality and a 'team-first attitude' our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful in doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.