🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

📍London OR UK Remote | 💰£110,000 - £160,000 + Benefits | Hear from the team ✨ 

⭐ Our Risk & Controls team

We’re looking for a Director to join our Risk & Controls Discipline (RCD) and partner with our Product squads, to drive fresh thinking within the first line risk management space, and help us achieve the next phase of our growth ambition. The successful person will help our senior leaders and product owners to shape and implement controls, and run all aspects of Monzo’s enterprise risk management framework. Directors at Monzo join the company-wide Senior Leadership Team and are expected to lead both within their role but also make a broad impact across the organisation

🔑 You’ll play a key role by...

• Leading the Product RCD squads, which includes partnering with our Retail, Business Banking and Wealth product squads, as well as overseeing our Marketing controls and Financial Promotions reviews
• Overseeing ongoing compliance with the Consumer Duty, including accountability for annual Board reporting and ongoing product reviews
• Demonstrating delivery of good customer outcomes in product design, through a data-led approach
• Enabling fast, safe ‘shipping’ of product changes by supporting risk assessments and change processes
• Being the ‘go to’ partner for C-Suite and Executive leaders including the Chief Product Officer, General Managers for Wealth & Business Banking, and VP - Marketing, partnering on a range of risk topics
• Monitoring issues & actions, control design testing, supporting implementation of new / updated frameworks and monitoring and testing control effectiveness and execution
• Build a ‘data first’ and automation culture across controls - leveraging the opportunities Artificial Intelligence presents - to build out a more predictive and forward-looking control environment
• Partner for growth into new markets, products and regulatory jurisdictions

🤩 We’d love to hear from you if…

• You’re an exceptional risk / control professional with experience at a UK bank, financial services company (including FinTech) or in a transferable control type role in a different industry
• You can influence senior stakeholders and have a track record of solving complex risk problems in matrix environments
• You have a strong track record in managing product risk - and are ‘hands on’ in doing so - with experience growing new business ‘in control’
• You’re a data driven control leader 
• You're resilient and comfortable working in a fast paced environment where the day to day job is constantly evolving and changing
• You’re hands-on and great at delivery & execution
• You’re curious and collaborative - you’re great at asking incisive questions to pick things up and act on them quickly
• It would be a plus if you have experience at a fintech / challenger bank, experience in deploying Artificial Intelligence and / or experience working in a scaling environment and/or technology company on your career journey

🙌 What’s in it for you

💰 £110,000 - £160,000 (depending on experience) ➕share options

✅ We can sponsor your visa

📍 This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚 £1,000 learning budget each year to use on books, training courses and conferences.

🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

• Recruiter call (30 mins)
• Initial Call w/ Hiring Manager (30 min)
• 2 hours of technical and behavioural interviews

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

#LI-Remote #LI-OS1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊