Salesforce Administrator
We are trusted investment banking advisors to business owners and senior executives of leading private equity firms and public and privately held companies around the world. Our services include mergers and acquisitions advisory, private funds and capital markets advisory, and valuation and fairness opinions. As one tightly integrated team of more than 1,000 professionals across 15 countries, we offer an unmatched perspective on the global private capital markets, backed by superb execution and a deep commitment to client success. With extensive industry knowledge and relationships, timely market intelligence and strategic insights, we forge deep, productive client relationships that endure for decades. Learn more at www.lincolninternational.com.
At Lincoln International, we know that the success of our global organization is a direct outcome of the strength of our people. We encourage diversity of thought and create talent density by attracting, retaining and engaging high performers from all demographics, backgrounds and perspectives. We value diversity, equity and inclusion as a catalyst to foster innovation and creative problem solving, access the best candidates and adapt to a highly dynamic, competitive environment. We know that employing a diverse team and valuing the unique perspectives of our people allows us to better understand and serve the needs of our clients.
Lincoln International is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage you to read more about our commitment to diversity and Environmental, Social & Governance (ESG) efforts.
Duties & Responsibilities:
The Salesforce Administrator will lead strategic initiatives within our highly customized Salesforce Sales Cloud, driving impactful projects and delivering innovative solutions that support Lincoln's business objectives. Based in our Chicago office, this role goes beyond traditional administration—our Salesforce Administrator will act as a project leader, an architect of complex systems, and a catalyst for business improvement, optimizing Salesforce to empower our team and enhance client engagement.
Key Responsibilities:
- Project Management
- Lead Salesforce-related projects from planning to execution, coordinating with cross-functional teams to ensure successful outcomes that align with Lincoln’s business goals.
- Collaborate with stakeholders to design and implement complex Salesforce solutions that address critical business challenges and enhance our CRM’s capabilities.
- Advanced Configuration
- Own the configuration, maintenance, and continuous improvement of Lincoln's Salesforce environment, including custom objects, record types, workflows, Lightning components, and advanced Flows.
- Troubleshoot, diagnose, and resolve complex system errors, ensuring the integrity and reliability of our CRM for seamless business operations.
- Implement, maintain, and support third-party packages and connected applications to expand Salesforce’s functionality and integration with other tools.
- Utilize tools like Data Loader to conduct sophisticated data operations, ensuring the accuracy and consistency of our CRM data.
- Continuous Innovation and Optimization
- Act as an in-house expert on Salesforce best practices and emerging trends, identifying opportunities to innovate and enhance the platform.
- Engage proactively with business leaders to anticipate needs, design solutions, and continuously optimize Salesforce to better serve Lincoln’s evolving objectives.
Qualifications:
Interested candidates should meet the following requirements:
- Bachelor’s degree in MIS, CIS or similar
- Minimum 5 - 6 years of professional experience in a comparable role
- Hold an active Salesforce Administrator Certification
- Experience in the administration and maintenance of Salesforce systems
- Experience with object-oriented programing
- Successful candidates are assertive and self-motivated, can manage multiple tasks and deadlines in a fast-paced environment and are detail oriented
- Successful candidates have excellent interpersonal and customer service skills and the ability to work well with differing personality types
- Be team-oriented and possess strong integrity and professionalism
- Proficient with Microsoft Excel and data management and manipulation (e.g. write and use formulas, track statistics, manipulate data tables)
- Strong communication skills
Additional Information:
Lincoln International is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status.
#LI-HYBRID#LI-CHI
The salary range for this role is $100,000-$130,000 on an annual basis. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in Chicago. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, revenue-based metrics, and business or organizational needs.
This job is also eligible for bonus pay.
We offer a comprehensive package of benefits to eligible employees.
You can apply for this role through LinkedIn or Lincoln’s Company Page, or through Lincoln’s Internal Jobs Board if you are a current employee.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Click here to view Lincoln International's Candidate Privacy Notice.