Salesforce Administrator
We’re VaynerMedia! We are a contemporary global creative and media agency built for the now. Born in social, our work is now full service, simply loving big ideas that connect and create real change for our clients business. We are independently owned, founded in 2009 with offices in London, Amsterdam, New York, Los Angeles, Singapore, Tokyo, Sydney, Bangkok, Kuala Lumpur and Mexico City. We are recognized for our work in Cannes Lions, the Clios, D&AD and The Webbies to name a few.
Culture is our key and Empathy is how we build it. VaynerMedia EMEA is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time – PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In EMEA, we are proudly 250+, servicing multi-brands across the region.
The PITCH.
The Salesforce Administrator role has exposure across VaynerX’s portfolio of companies and departments. This role will serve as the lead of our Salesforce instance which encompasses 160+ users across all of VaynerX’s companies. In this role, you will be responsible for working with key stakeholders to ensure they are set up for success with Salesforce and coming up with new and innovative ways to make users more effective in their roles.
Because of our organisational structure we have a very unique Salesforce instance and a lot of interesting use cases. We’ve made a lot of progress over the past year but have big plans to continue to expand use cases of Salesforce across our teams and companies. This role will be instrumental in defining the roadmap with our Salesforce Team and help ensure we execute it.
Here’s where you come in…
- Support the configuration, and maintenance of the Salesforce Sales Cloud.
- Assist with the configuration and maintenance of organisation-wide sharing to enable secure and appropriate access to data and records.
- Onboard and enable new Salesforce users.
- Manage user profiles and permissions, ensuring appropriate access levels are set and maintained.
- Manage data within Salesforce, including importing, exporting, and updating records from various data sources, and implement duplication rules and additional automation features to ensure data quality and reduce errors.
- Design and build reports and dashboards to provide insights into business performance and identify areas for improvement.
- Workshop and set up automations using flows to streamline business processes, reduce manual efforts, and enhance the user experience.
- Triage, debug, and resolve Salesforce errors.
- Create, and maintain technical documentation.
We treasure Personality and Experience yet we do know that these qualifications lead to what WE KNOW as a success:
- c3-6 years of experience in Salesforce administration and/or business systems analysis
- Expert knowledge of Salesforce Sales Cloud
- Preferred Salesforce Certifications: Administrator, Advanced Administrator, Platform App Builder
- Proficiency in configuring and customising Salesforce using declarative tools
- Additional preferred experience with Salesforce Pardot, Salesforce Marketing Cloud, Clay, and Scratchpad
Here’s how We Support You
We regularly review our benefits and are committed to providing a comprehensive programme for our people.
- Unlimited Holiday + 1 Day Birthday Leave
- Perkbox (online discount platform with 250 perks available).
- Journey EAP - proactive and crisis support with life concierge services
- Enhanced Parental Leave
- Unlimited Coaching sessions, which can be private and team class sessions
- Cycle to work scheme
- Employee Assistance Program (Financial, Mental and Physical Wellbeing)
- Cash Plan with Medicash - Level 1 cover, option to add partner, 4 children can be added for free
- Virtual GP, Skinvision, 24/7 Health and Stress Helplines, Discounted Gym, Medicash Extras
- Life Assurance
- Income Protection
- Group Personal Pension
What you SHOULD KNOW about VaynerMedia
Think “lab” and not “agency”. We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We’re willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It’s fun!
We believe 100% that brands can be built on digital platforms and part of our model is built bottom up, flipping the traditional advertising model and process on its head. We don’t play to agency/industry norms and our culture and energy reflects that.
Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can’t wait to meet you.
VaynerMedia is an Equal Opportunity Employer. This means that VaynerMedia provides equal employment opportunities to all staff members and job applicants without regard to gender, pregnancy, marital or civil partnership status, gender reassignment, race, disability, sexual orientation, religious belief, part time or fixed term employment, age or any other legally protected class.
Candidates must be authorized to work in the U.K.