Salesforce Data Analyst (India)

Full Time
Bengaluru, Karnataka, India
7 months ago

Vimeo seeks a Salesforce Data Analyst, to play a crucial role in ensuring the integrity and quality of our data. This position will be responsible for driving data transformation by administering key data points, merging duplicate records, and collaborating with cross-functional teams to improve the quality of Vimeo’s CRM data. This individual will also support incoming business requests, and contribute to continuous improvement initiatives. If you are an experienced data steward with a passion for driving excellence in data management, we invite you to apply and be a key player on the Salesforce Systems team.

Responsibilities:

  • Maintain accurate, actionable, and non-duplicative account data that accurately reflects corporate hierarchies and and key data points in Salesforce.
  • Improve contact data and ensure contact to account association accuracy. .
  • Implement data quality best practices to maintain data integrity within Salesforce, including deduplication, data cleansing, and validation rules.
  • Support quarterly and ad-hoc updates of key account info via data enrichment.
  • Ensure data across the CRM system is accurate, complete, and up-to-date. This involves performing regular data and field audits, identifying and correcting data errors, and monitoring data quality metrics.
  • Support CRM requests from end users to support customer segmentation changes and the merging of duplicate records. 
  • Follow data cleansing procedures including researching individual companies to update their information in the CRM. 
  • Analyze data sources to determine coverage and accuracy.
  • Work with internal teams to develop processes for continuous data quality analysis and improvements.
  • Understand and manage the impact of data changes on end users, territories and the business. 

Desired Skills/Requirements:

  • 2-3+ years of hands-on Salesforce experience.
  • Advanced Excel experience (v-lookups, pivot tables). 
  • 2-3 years of experience working with data in a detail-oriented field preferred.
  • Excellent problem-solving and communication skills.
  • Strong analytical and research skills with attention to detail.
  • Experience with data cleansing and deduplication tools. 
  • Understanding of business processes and corporate structures. 
  • Knowledge of data governance best practices. 

About Us:

Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com.

Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.