Salesforce Developer

At SingleStore, Sales Operations is a centralized team that leads all aspects of the overall systems, analytics, and processes end-to-end for a customer’s journey: from engaging with us as trial users and prospects to becoming customers.

We’re looking for a Salesforce Developer to join our business systems team to play a key role in developing, configuring, managing, and supporting our CRM (Salesforce.com) and our many applications (with an emphasis on Eloqua, and Outreach) across Sales and Marketing. The person who fills this role will translate evolving business requirements into technical implementations, provide functional and technical solutions to our legacy processes, and design and provide data analysis and Salesforce.com reporting to our internal customers. Data quality and accuracy are paramount. You must have exceptional attention to detail and a curiosity to find the truth behind our data and business operations.

As a key member of this team, this high-impact, high-responsibility role requires a collaborative, tech-savvy, data-driven, organized, and creative operations expert who thrives in providing attention to detail and thorough review of their work.

Key Responsibilities:

• Be the central owner of our CRM and support its users
• Understand the other systems in our stack (e.g. Eloqua, Outreach, etc) and ensure quality integrations and provide support for its users.
• Configure and develop Salesforce using both Object Oriented Design Methodologies and declarative solutions. Flow, Apex, Visualforce, SOQL, SOSL, Application programming interfaces (APIs), and related components. 
• Design, code, test, troubleshoot, debug, and document solutions throughout the development process and across the Salesforce platform including Salesforce.com, various managed packages, e.g. Configure Price Quote (CPQ), and others.
• Customize the Salesforce data model, including creating and documenting custom objects, fields, formulas, relationships, and record types to support business processes.
• Configure and customize Salesforce features such as workflows, validation rules, process builder flows, and approval processes to automate business processes.
• Perform unit testing, integration testing, and end-to-end testing of Salesforce solutions to ensure high quality and Salesforce standards for security, data privacy, and governance. 
• Create and execute project plans, develop functional requirement documents, process flows, gap analysis, testing scenarios, manage QA/UAT for existing and new CRM systems and modules, sign-offs and managing tasks, setups related to Production cutover, and software upgrades.
• Ensure that proper Change Management principles are followed in managing the CRM and its integrated applications
• Update and write process documentation as business requirements change
• Provide ongoing support to users, assist in ad hoc requests (such as SFDC reporting), and follow up on user requests
• Track, analyze, and report on sales and marketing data; deliver  insights to stakeholders.

Key Experience:

• Extensive experience with Salesforce is required
• 3+ years of Salesforce experience across Salesforce.com, and Salesforce CPQ as a Developer and/or Admin
• Advanced technical knowledge of Salesforce Administration, deep experience with automation workflows such as Process and Flow Builder, Lightning Platform, configuration, salesforce.com, and Salesforce CPQ.
• Salesforce Advanced Administrator, Salesforce Certified Platform Developer (I, II) certifications

Nice to Have:

• Experience with Eloqua is a plus
• Experience with sales productivity tools, such as Outreach is a plus
• Deep knowledge of Google Sheets, and sales and marketing analytics is preferred
• Knowledge of business metrics and KPIs is preferred
• Must be detail-oriented and curious about new technologies
• Must possess excellent professional verbal and written communication skills with ability to communicate changes in a clear and concise manner
• Must enjoy teaching others how to use technology; adoption of our processes is paramount

Education Background:

• Computer Science, Management Information Systems, Mathematics, or Engineering preferred. 

SingleStore is one platform for all data, built so you can engage with insight in every moment. Trusted by industry leaders, SingleStore enables enterprises to adapt to change as it happens, embrace diverse data with ease, and accelerate the pace of innovation. SingleStore is venture-backed and headquartered in San Francisco with offices in Portland, Seattle, Boston, Bangalore, London, Lisbon, and Kyiv. Defining the future starts with The Database of Now™.

Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.

To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.