Why is now a really exciting time to join Synthesia?

 

 

Welcome to the video first world!

From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video.

Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now….

Meet Synthesia

We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers and what 1,200+ people say on G2.

In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. We’ve raised over $150M in funding from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.

 

Join the rocket ship while it's taking off! 🚀   The role...

Reporting to the Head of Revenue Operations, the Salesforce Platform Lead will be key in ensuring our Salesforce instance is controlled, scalable and efficient as the business grows.

The SalesforcePlatform Lead will be our in-house subject matter expert on all things Salesforce, and will be responsible for:

• Owning all aspects of our Salesforce implementation, including data, automations, processes, user management, layouts etc.
• Consolidating existing flows and automations into a core group of mission-critical processes.
• Managing and executing change requests from across the commercial and product teams.
• Developing and deploying custom requirements through declarative tools, specifically flows.
• Managing third-party integrations with other parts of our tech stack, including Hubspot, SalesLoft and Gong.
• Creating documentation and training materials for Salesforce and adjacent processes.
• Consistently identifying operational bottlenecks and suggesting ways to improve and optimise existing processes and technologies.
• Implementing DevOps solutions to help our Salesforce instance scale efficiently.

Skills and Experience

• Minimum of 3 years of experience in a senior Salesforce Administrator or Lead role at a fast-growing SaaS business.
• Salesforce Certified Administrator, with strong Administrator experience: org-wide defaults, sharing sets, sharing rules, custom objects, record types, page layouts, custom fields, formula fields, validations, flows etc.
• Ability to understanding existing flows and create new ones is essential.
• Experience with Sales Cloud, CPQ and Billing products.
• Deep understanding of the customer lifecycle within a subscription-based business, including upsell, contract amendment, rip and replace, consolidation and renewal.
• Strong understanding of the entire Salesforce suite of solutions, and ability to stay up-to-date with industry best practices, sharing knowledge with the broader organisation
• Ideally, the candidate will have SQL skills for data retrieval, with the ability to comfortably structure and analyse data, and to make actionable recommendations.
• Able to translate business challenges into technology/process-led solutions.

About you...

• You’re an expert in everything Salesforce, with strong hands-on experience.
• You are a highly-logical thinker who loves solving complex business problems.
• You are a self-starter who is confident working autonomously and making low-risk decisions yourself.
• You are detail-oriented, but able to zoom out to the bigger picture.
• You have excellent communication and interpersonal skills and are able to collaborate with a diverse, global team.

 

Benefits

Alongside this, we have a generous benefits package below….

📍 A hybrid setting where you can work from our London office in Soho.

💸 A competitive salary + stock options in our fast-growing Series C start-up.

🍼 Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay

🏝 25 days of annual leave + public holidays in the country where you are based.

🚲 Cycle to work scheme (London).

🥳 Regular socials and company retreats + and regular tasty lunches!

🏥 Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts.

👉 A generous referral scheme.

🧓 Pension contribution/salary sacrifice.

💻 Work from home set up.

🚀 A huge opportunity for career growth as you’ll help shape a market-defining product.

 

 

 

If you want to be a part of building a legendary company, COME JOIN US! 😊