At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Cloudflare’s IT/Enterprise Engineering, Planning and Governance Team is a crucial pillar of the CIO Organization. It manages programs and initiatives across IT Infrastructure, Enterprise Systems, and Enterprise Engineering, enabling Cloudflare internal teams to operate at their most efficient level. The team establishes end-to-end governance principles and frameworks, leads business partnering, and drives program planning, execution, and demand capacity management. We are launching an Agile Center of Excellence (ACE), to which this role will be a member of.

We are looking for an entry to mid-level, self-motivated Agile Scrum Master within our Information Technology department with excellent communication skills who thrives on accelerating delivery and collaborative problem solving. Your main role will be to facilitate and coordinate Agile Scrum processes within our product teams, ensuring the team can work efficiently to deliver high-quality solutions.

You will work closely with the product-led IT teams to ensure that the work progresses on schedule, and to the desired level of quality. Additionally, you will serve as a coach and mentor to our team – helping to foster a culture of continuous improvement and ensuring that the team is meeting its objectives consistently.

Responsibilities:

• Facilitate Scrum ceremonies such as daily stand-up meetings, sprint planning, sprint review, and sprint retrospective.
• Identify and troubleshoot obstacles that are hindering the team’s progress.
• Promote continuous improvement through retrospectives and feedback sessions.
• Communicate project status, risks and issues to stakeholders.
• Track KPIs and help teams deliver high-quality solutions on time.
• Ensure that the team follows the Scrum framework and adheres to Agile principles.

Examples of desirable skills, knowledge and experience

• Minimum of 2 years of experience as a Scrum Master.
• Strong knowledge of Agile Scrum principles and practices.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to lead and facilitate Scrum ceremonies.
• Have a balance of people, organizational, and technical skills to deliver and guide decision making without authority
• Work independently in a dynamic and high-pressure environment with timely delivery despite ambiguous and changing business requirements
• Thrive in a fast-paced hyper-growth engineering environment, with the ability to learn new technologies quickly, and extremely comfortable  with ambiguity
• Ability to analyze and think quickly and to resolve conflict
• Knowledgeable in techniques to fill in gaps in the scrum
• Ability to determine what is scrum and what is not
• Ability to work with and lead a team
• Ability to adapt to a changing environment
• Self-motivation and ability to stay focused in the middle of distraction

Bonus Points

• General conceptual understanding of programming and/or database queries.
• Certification in Agile methodologies, like Certified Scrum Master (CSM) or Professional Scrum Master (PSM).
• SAFe certification and Kanban certification are a plus.
• Prior knowledge of Agile project management tools, such as Jira.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.