Search - Workchat - Software Engineer II
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The RoleElastic is building the next generation conversational interface that lets users chat with their own data. We need a software engineer who is as comfortable polishing React components as writing the Node routes and Elasticsearch queries that feed them. You will deliver core AI chat features, including transcript virtualization, prompt composers, and citation inspectors, while also implementing the API endpoints that stream answers, persist sessions, and surface evaluation metrics. You will pair with designers on accessible, keyboard-friendly patterns, instrument the stack for usage analytics, and collaborate with data scientists on prompt experiments and offline evaluation loops.
What You Will Be Doing- Build and refine backend endpoints (Node/TypeScript) that power chat, citations, and evaluation loops.
- Help designing, building, and polishing front-end features in Kibana using React, TypeScript, and the Elastic UI (EUI) design system: chat transcript panes, prompt composers, citation views, and telemetry opt-ins.
- Pair with designers to break product ideas into incremental, testable UI stories and demo them in sprint reviews.
- Instrument the UI for observability - usage analytics, error tracking, Web Vitals - and use the data to iterate.
- Collaborate with data scientists and other specialists as we experiment with prompt strategies, streaming tokens, and evaluation overlays in the chat experience.
- You will collaborate with the team on features, helping break them down into technical work. You’ll act as an important and communicative part of an engaged and spirited team.
- We appreciate articulate and “low ego” people who want to grow as part of a team.
- You understand distributed systems fundamentals, shard routing, and eventual consistency, and can explain them clearly.
- 3+ years building production TypeScript services or full-stack apps.
- You care about UI quality, accessibility and performance but also enjoy writing integration tests for a REST route or tuning an Elasticsearch query.
- Excitement about LLMs and agentic UX; bonus points for hacking with LangChain/LangGraph, OpenAI function calls, or similar libraries.
- Clear, concise written communication - you can turn architecture thoughts into ADRs, PR descriptions, and Slack guidance.
- Nice-to-have: exposure to Kibana, Elasticsearch, or other large single-page apps.
If this sounds interesting, we would love to hear from you! Please include whatever info you believe is relevant: resume, GitHub profile, code samples, blog posts and writing samples, links to personal projects, etc.
Additional Information - We Take Care of Our PeopleAs a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
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