We’re UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations  discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.

A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.

Our internship is not only an opportunity for you to learn, develop and gain experience in a market-leading, global software company, it’s an opportunity for you to bring diversity, ideas and energy to UserTesting. If you’d like to hear more about it, watch our short video:

Our Security Team proactively safeguards our organization's information and assets, ensuring a robust security posture against threats and vulnerabilities. We support our internal teams and our customers with their security requests, and work collaboratively across the business to ensure the security of our organisation.

We are looking for a Security Analyst Intern to join us in our Edinburgh office, where they will receive mentorship and support from our global Security team. As part of our team, they will contribute and help develop UserTesting’s security posture and work on key projects during their internship. 

This is what you will be doing:

• Assist with our Identity Access Governance Project, for role-based access controls and access approvals,
• Work on our Zero-Trust Network Access project to secure our corporate devices,
• Create and run phishing simulations within the organization,
• Monitoring of the security tools currently in place (DLP, Incident Response, etc)

What we are looking for:

• Curiosity about information security and data protection
• Desire to learn and contribute to a global team who will help you learn on the job
• Strong analytical and problem-solving skills.
• Strong verbal and written communication skills.
• Strong interpersonal and customer communication skills.

No previous security or data protection experience is required for this position. Additionally, we do not require any specific education or training, just a willingness to learn on the job. 

To learn more about our team, culture, and customers, check out our careers page, company blog, and press/awards. Aside from a great work environment and the opportunity to make an impact, we’re also growing the team quickly–join us!

At UserTesting, we are committed to providing more inclusive and accessible experiences for our candidates. We pride ourselves on building empathy; diverse perspectives, which we believe are the key values to creating exceptional experiences for everyone. Our commitment to providing accessible experiences is driven by this belief and our core values. If you require any accommodations or have any specific requests about how we could tailor our interview process to better suit your needs please contact us on: talentexperience@usertesting.com.If you need to speak to someone please ask!

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UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  

UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.  

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing askPeopleOps@usertesting.com.