Role: Senior Account Manager (FTC - 12 months)

Location:Amsterdam, Netherlands (onsite)

ROLE MISSION

Working in partnership with our client, the Senior Account Manager will develop and build strong relationships with the local clients across the European market, becoming a trusted and valued advisor and delivery specialist. 

The role delivers an exceptional level of client service and creative thinking, as well as having an active role in driving efficiencies and lead growth across a number of Sports & Lifestyle categories.

ABOUT THE TEAM YOU WILL BE JOINING

Reporting to the Senior Account Director, the Senior Account Manager manages 1 Account Manager. You will oversee the portfolio of in-market campaigns and its cultural nuances.  

WHAT YOU WILL BE DOING IN YOUR ROLE

• Work in true collaboration with your client and be responsible for Brand Guardianship on the projects to ensure that the client experience is as positive as possible.   
• Work closely with clients to create strong concepts from initial briefing. Understanding their local nuances to successful delivery of assets. 
• You will be working with our global stakeholders and providing insightful feedback. This role is key for connecting global and local teams.
• Management of and running of creative and production team. Work with the producers to find solutions on day-to-day resource decisions 
• A deep understanding of the business; their needs, expectations and requirements in order to provide the best service and solution through close partnership in the key market. 
• Experience with global creative toolkits, market adaptations, and localisations. 
• Line management of account managers, holding 121’s, reviews and setting objectives to push more junior members  
• Feed into milestone project plans and ensure that this is communicated internally and externally
• Supporting the Senior AD with handling issues of escalation/resolutions, pre-empting these, managing all resource requirements, escalating potential issues + bottlenecks where necessary
• KPI monitoring of the account for your local market 
• Work with your Senior AD on producing the market monthly MI reports, providing insight alongside the data
• The ability to drive and motivate a team and project through to successful completion
• Run account meetings and take responsibility for service levels and KPIs
• Work closely with production leads and creatives to develop a brief from beginning to end
• You ideally need to come from a background in production with a strong delivery background.  You should already understand the process and nuances for delivery high volumes of adaptation work.   
• Growing strong relationships with the different agencies, including their creative origination agencies, media agencies, printers etc. Being the central point to ensure we get the work from the creative agencies on time and deliver to the media agencies and printers to their timelines.
• A strong passion for sport and particularly for the adidas brand.  
• Ideally a strong background in a retail environment, both online and offline. 

WHAT SKILLS WILL HELP YOU BE SUCCESSFUL 

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 
• Strong team player and able to demonstrate excellent interpersonal/communication skills with a pro-active approach. 
• Strong client facing and presentation skills, ability to inspire and lead others.  
• A commitment to high-quality output and service, with an eye for detail. 
• Strong project management and organizational skills, ability to multi-task a must. 
• Good analytical and numerical skills. 
• Able to handle challenging situations and act appropriately.  

• Good negotiation skills and ability to close deals quickly.  
• Team player with strong work ethic and ability to adapt to and drive change.  
• Strategic thinker and able to think analytically at a detailed level.  
• Ability to strongly influence those outside direct control for positive results.  
• Displays respect to all colleagues and encourages this behaviour in own team.  
• Manages conflict in a positive and assertive manner for the best outcome.  
• The ability to manage and develop junior team members. 
• 5+ years of relevant experience in:   
  • Paid Media   
  • Digital & Programmatic   
  • Print   
  • Social   
  • OOH   
  • Retail   
  • Production   
  • Adapting and Activating Toolkits  

ABOUT OUR COMPANY

Lots of agencies say they're different. OLIVER is.

OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.

OUR VALUES

We are a company built on our values, we have given you a brief overview below but would love to tell you more.

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

Follow us on  Instagram oliver.talent

Job Id: 8543

#LI-Onsite #LI-ZS1

We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. 

Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.