Senior Administrative Assistant- People Team
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Locations: Washington, D.C., New York, NY
About the Role
The People Team (HR) at Cloudflare is looking for a proactive, highly organized and discreet Senior Administrative Assistant to support three key VP-level HRBP leaders. These leaders are distributed across the US East Coast and London, requiring an admin who can seamlessly bridge time zones and ensure the team is moving in sync.
Reporting to the Global Head of Functional HRBPs (G&A), you will be a true operational partner. You will master complex logistics, handle highly sensitive personnel information with grace and ensure our leaders can focus on supporting Cloudflare’s most important asset: our people.
What You'll Do
- Master the Time-Zone Puzzle/Calendar Tetris: Proactively manage and de-conflict three complex calendars across US Eastern and UK time zones. You understand that a meeting isn’t just a time slot - it has context. You will prioritize with purpose, ensuring the VPs are where they need to be, when they need to be there and that breaks, work blocks, etc. are planned.
- Gatekeeping & Prioritization: Act as the first line of defense for the VPs. You will field internal and external meeting requests and use independent judgment to escalate urgent matters or resolve routine inquiries yourself, ensuring the VPs' time is focused on high-impact work.
- Global Travel & Logistics: Manage international and domestic travel arrangements and file expense reports, including flights, hotels and visas. Whether it is a trip to another Cloudflare office, an offsite, or a client visit, you will ensure the team is prepared for wherever business takes them.
- Confidentiality & Discretion: As part of the HRBP function, you will frequently handle sensitive and confidential materials regarding organizational structure and people. Maintaining the highest level of integrity and trust is the cornerstone of this role.
- Operational Excellence: Go beyond the day-to-day. You will handle expense reports and procurement, but also identify process improvements to make the VPs' offices run more efficiently. You will contribute to ad-hoc projects and help organize team offsites and events.
- Relationship Building: Serve as a bridge. You will foster strong relationships with other Admins and EAs, cross-functional partners (Finance, Legal) and business leaders to ensure smooth collaboration. You will partner closely with and take some direction from the EA to the Chief People Officer, acting as a culture carrier for the team and embodying all of our Cloudflare Capabilities.
Examples of Desirable Skills, Knowledge and Experience
- Experience: 4+ years of administrative experience, preferably in a high-growth tech environment or a fast-paced corporate setting. Experience supporting multiple VPs simultaneously is highly preferred, as well as experience supporting People Team Leaders or other Leaders in roles with highly sensitive information.
- Global Mindset: Experience coordinating schedules and logistics across international time zones is a major plus.
- Discretion: Demonstrated ability to handle the most sensitive information with confidentiality, professionalism and tact.
- Communication: Strong written and verbal communication skills. You can communicate clearly and effectively with stakeholders at all levels.
- Tech Savvy: Proficiency with Google Workspace (Gmail, Calendar, Docs, Sheets, Slides) is essential. Experience with Workday and travel management tools (like Navan) is a plus.
- Adaptability: You remain cool under pressure. You are comfortable with a significant volume of tasks and can pivot quickly when priorities change.
Proactive Problem Solver: You don’t wait to be told what to do; you anticipate needs (e.g. checking flight times against meeting constraints or prepping materials ahead of a busy week).
Compensation
Compensation may be adjusted depending on work location.
- For New York City and Washington D.C, area, the salary range is approximately: $84K - $116K
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.