This position is located in Boston, MA. Required to be in office Mon-Thurs. 

Wayfair Professional’s North American Business to Business Sales (“B2B”) team is seeking a collaborative,  analytical-oriented senior associate to help drive Wayfair Professional’s B2B agenda. The role will be a part of the B2B Partnership Governance & Ops team that will help craft and execute B2B strategy across North America. We serve customers via a ‘gated’ site experience that is tailored based on a given customer’s vertical (e.g., Commercial Office, Interior Design, Contractor). 

We seek a motivated senior associate who will partner with leaders across B2B to set the strategy for, launch, manage, and optimize ongoing external partnerships. The role will report to the head of Partnership Governance and Growth (L3) and collaborate with Marketing, CM, Sales, Fintech & Loyalty to identify, prioritize, pursue, and grow partnerships as a growth lever for B2B. This includes establishing a governance model for partnerships to ensure we are prioritizing effectively, monitoring performance, and managing partner relationships. 

Responsibilities:

• Partnership Governance and Integration
• Develop repeatable playbook for prioritizing, launching, scaling, and managing B2B Partnerships in partnership with Marketing, Sales, CM
• Lead partnership governance, ensuring partnerships are well tracked and managed, outcomes are well-measured and monitored, opportunities are prioritized in line with STO objectives, etc.
• Partnership Development and Growth
• Prioritize opportunities for Strategic, Customer, and B2B2C Partnerships in collaboration with Sales, Category Management, Marketing, FinTech & Loyalty
• Support Partnership team to drive associated sourcing, business development, strategic planning, etc.
• Onboard Strategic and Customer Partners via tech integration, process development
• Manage and grow ongoing Strategic and Customer Partnerships via performance tracking, relationship management
• Support new partner integration including: identifying tech needs, providing contracting support

Requirements:

• 2+ years of experience in project / program management, strategy & operations, consulting, marketing, or similar roles
• Communication: Ability to understand and empathize with diverse stakeholders and partners across functions, and tailor messaging / communication appropriately
• Strategic thinking / problem solving: Ability to break down complex, ambiguous problems into logical objectives, translating needs into discrete, actionable steps for partner teams to execute
• Team and cross-functional collaboration: Passion for working collaboratively within Partnership team and across functions to drive operational improvements and projects
• Partner orientation: Ability to predict partner needs, proactively support them, and leverage a scalable approach to provide ongoing support
• Program/Process management: Ability to manage processes efficiently by scoping logical steps from ideation to project completion, organizing data / materials for broad understanding, synthesizing stakeholder feedback, ensuring project interim steps are on time, and delivering results on time with high quality
• Data Interpretation: Ability to synthesize insights from data analysis, understanding trends that affect performance in the short-term and identifying long-term opportunities for improvement

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

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About Wayfair Inc.Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

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