Senior Business Analyst, Business Technology Infrastructure & Operations

Full Time
Bellevue, WA, USA
1 day ago

Get to know OktaOkta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.

The Business Technology Team

The Business Technology Team plays a vital role in Okta’s mission to “Accelerate Okta’s Scale and Growth.” As a key member of this team, you’ll thrive in a dynamic environment where collaboration, accountability, and delivering business outcomes are at the forefront. We’re looking for motivated individuals who are energized by solving complex challenges, shaping the future of technology, and making a tangible impact on Okta’s success.  

The Senior Business Analyst, BT Infrastructure & Operations Opportunity

We are seeking a Senior Business Analyst to support our BT Infrastructure & Operations team in optimizing SaaS tool usage, enhancing productivity, and driving data-driven decision-making. This role will focus on analyzing data trends, developing dashboards, and providing actionable insights to improve operational efficiency.The ideal candidate will have a strong analytical mindset, experience with business intelligence tools, and a deep understanding of BT infrastructure and operations. Additionally, they will advocate for continuous process improvement and help shape data-driven strategies to support business objectives.

What you’ll be doing 

  • Data Analysis & Reporting – Analyze SaaS tool usage, performance, and adoption by collecting and cleaning data. Develop dashboards and visualizations to track KPIs, uncover trends, and measure productivity improvements. Deliver actionable insights to support strategic decision-making.
  • Productivity Optimization – Partner with leaders and engineers to evaluate SaaS tool effectiveness and recommend enhancements. Identify redundant or underutilized tools to drive cost savings and efficiency. Support automation and integrations to streamline workflows.
  • Collaboration & Stakeholder Engagement – Work cross-functionally to translate business needs into analytical solutions. Bridge technical and non-technical teams to ensure alignment on objectives. Present insights and recommendations in a clear, concise manner.
  • Data Governance & Compliance – Establish and enforce data governance frameworks to maintain data quality, security, and privacy. Collaborate with engineers to ensure compliance with internal policies and industry regulations (e.g., GDPR, CCPA, ISO 27001). Develop classification policies, manage access controls, conduct compliance audits, and track data lineage. Foster a culture of data stewardship through training and best practices.

What you’ll bring to the role

  • 2 to 5 years of experience in data analysis, business intelligence, or a similar role.
  • Proficiency in SQL, Python, or R for data analysis.
  • Experience with data visualization tools such as Tableau, Power BI, or Looker.
  • Strong analytical skills to interpret complex datasets and provide actionable insights.
  • Familiarity with endpoint SaaS tools (e.g., Google Workspace, Zoom, Slack) in a business environment.
  • Understanding of data governance, including data quality management, metadata management, and regulatory compliance.
  • Excellent communication skills with the ability to present findings to both technical and non-technical audiences.

And extra credit if you have experience in any of the following! 

  • Educational Foundation: A bachelor’s degree (or equivalent experience) is required; an advanced degree is a plus.

#LI-RA1#LI-Hybrid

Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.   

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between:$132,000—$198,000 USD

What you can look forward to as a Full-Time Okta employee!

  • Amazing Benefits
  • Making Social Impact
  • Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.