Senior Business Analyst, Systems Engineering

Full Time
Raleigh, NC, USA
2 hours ago

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

THE ROLE

Working in the WW Systems Engineering Growth & Excellence team, you’ll lead business analysis work for WW Systems Engineer and Global Sales Org strategic programs. You’ll turn discovery into clear, testable requirements, design practical processes, and make sure what we ship ties back to measurable business value.

WHO YOU ARE

You’re a structured thinker with a bias for clarity, momentum, and measurable outcomes. You translate ambiguity into well-defined requirements, navigate complex stakeholder environments with confidence, and elevate conversations to focus on value. You hold a high bar for operational excellence—bringing consistency, rigor, and disciplined execution to everything you touch. You move quickly, but never recklessly, balancing speed with quality so teams can make decisions faster and ship with confidence. You thrive at the intersection of process, tooling, and human adoption, and you consistently deliver work that teams trust and rely on.

WHAT YOU'LL DO

Working as part of change-the-business programs, you will be responsible for:

  • Requirements management: Identify and engage stakeholders; capture and organize requirements; keep a clear traceability view from requirement to test and release; manage change control and impact assessments.
  • Backlog creation & management: Turn discovery into epics, user stories, and acceptance criteria; keep stories small, valuable, and testable; maintain “definition of ready” and “definition of done”; trace epics → stories → tests → benefits.
  • Process & operating model design: Run workshops; map current and future process flows with swimlanes (BPMN-style process maps); define roles (RACI), controls, and handoffs.
  • Workshop facilitation: Lead cross-time-zone, multi-team sessions that end in decisions and documented actions.
  • Business requirements documents (BRDs): Write and own BRDs for system changes (e.g., Salesforce) and keep them current through delivery.
  • Testing & readiness: Define User Acceptance Testing (UAT) and pilot scope; align tests to acceptance criteria; run defect triage; support cutover planning, communications/training, and hypercare exit criteria.
  • Stakeholder management: Partner with SE leaders, Sales Operations, IT, Finance, Enablement, and Marketing to unblock progress and land changes.
  • Tooling: Use Asana or Jira/Confluence for backlog and workflows; Salesforce for requirement validation; Miro/Mural or Lucid/Visio for process maps.
  • Value & impact tracking: Baseline today’s metrics, define benefit KPIs, propose pilots/A-B tests where useful, and report results clearly.

 

We are primarily an in-office environment and therefore, you will be expected to work from the Raleigh, NC office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

  • Experience: 5–10 years in business analysis within tech/sales/CRM environments; proven delivery across multiple teams.
  • Strategy & scope control: Comfortable framing problems, proposing options with pros/cons, testing value hypotheses, and making trade-offs; can size value at a high level.
  • Process & operating model: Strong at value-stream and capability mapping; can produce clear L2/L3 process maps with roles and controls that stick.
  • Non-functional requirements: Captures security, privacy, performance, scalability, observability, and supportability needs—and makes them testable.
  • Change & adoption: Builds UAT plans, training outlines, and cutover checklists; applies light change-management techniques to help teams adopt new ways of working.
  • Tooling depth: Hands-on with Asana/Jira/Confluence, Miro/Lucid/Visio; disciplined documentation (BRDs, RTMs, executive-ready updates).
  • Relevant domain: Has delivered in Salesforce-centric or broader CRM environments with Sales/SE stakeholders; comfortable with US privacy basics and compensation-sensitive workflows.

 

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WHAT YOU CAN EXPECT FROM US:

  • Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
  • Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!
  • Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

JOIN US AND BRING YOUR BEST.

BRING YOUR BOLD.

BRING YOUR FLASH.