LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

We are looking for a Senior Business Systems Analyst to join our growing team! Be a bridge between the functional business teams and our systems. This role reports to the Associate Director of Business Systems. Working hours for this position would be 2:30pm - 11:30PM IST.

You will:

• Work with Zuora Revenue to build new requirements, troubleshoot issues during month end close.
• Perform administration, configuring, and implementing new revenue modules and features.
• Deliver functional and technical specifications including functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data analysis, and data mapping to our users and development staff.
• Conduct gap analysis between applications (e.g. Zuora billing with RevPro, RevPro with SAP…) and state customer requirements and collaborate with the team to estimate project impact.
• Work with business and Production support teams to communicate, verify, and test the desired functionality changes. Work with internal our users to demonstrate the changes to the system and ensure all relevant business needs are addressed.
• Learn new concepts, processes, and systems with a positive attitude.
• Work in a fast-paced team environment offsite; Able to juggle multiple tasks simultaneously.
• Communicate effectively both orally and written. 

You have:

• 5+ years of Revenue platform experience: RevPro (REQUIRED), SAP, and other GL/ERP development experience in complex environments with multiple integrations. Any additional system knowledge on Salesforce, Avalara is positive.
• Prior work experience in the accounting field or with accounting teams and knowledge of general accounting principles (US GAAP).
• Demonstrated experience in system development life cycle, dynamic of application development and Information Technology practices and methods.
• Bachelor's degree in business administration or IT or equivalent degree.

Benefits:

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Native AI learning and Fast track growth opportunities
• Equal opportunity employer

Why you'll love working here:

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces.

Belonging at LivePerson

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

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