About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the team

We are a group of authentic and kind people dedicated to super serving anime fans across the world. By offering the best selection of anime and parallel merchandise, a seamless and personalized user experience, and outstanding customer service, we aim to deliver the best anime shopping experience in the business. We endeavor to make meaningful improvements to our tools in order to adapt to this growing business and customer base. We understand the opportunity ahead and effort required to achieve our audacious goals.

About the role

The role of Senior Buyer develops and sets the strategic vision for their category to serve our goals, succeed at meeting financial targets, and improve customer satisfaction. You are expected to work with partners (Planning, Product, Creative, Marketing, Operations, Site Merchandising…) to lead strategy execution. You will identify near and long term opportunities and risks and work with the team to develop and implement replacement and growth strategies. Develop seasonal strategies and work with vendor partners, Licensing, and Marketing to build in season product assortments.

About you

We get excited about candidates, like you, because...

• Bachelor's Degree or relevant experience
• 8+ years of buying experience in an eCommerce business
• You have experience buying for/within: Books, collectibles and/or figurines
• Are excited to manage a team!
• You prioritize deciphering outcomes and you use data to develop and implement strategic shifts
• You're naturally curious and have a business owner mindset, looking wholistically at owned categories & the impact that decisions have on larger ecom business
• Collaboratively work and an eagerness to be involved in many aspects of a growing company
• Genuine interest/experience with anime and pop culture!
• You are able to travel 25% of the time for team, market, & vendor meetings

A day in the life of our Senior Buyer, Hard Goods

• Improve high-level strategic vision for their business through market analysis, identifying customer and financial opportunities, and navigation of organizational roadblocks
• Anticipate the challenge of managing a multi-category high-growth business, each with different goals, success metrics and expected main deliverables
• Cultivate successful collaboration with internal and external partners that support near and long-term goals
• Identify and lead onboarding of new strategic partners/brands and exit vendors who are no longer aligned with departmental strategies
• Analyze our performance and present strategic next steps to the leadership team
• Lead a direct team and provide mentorship to team members, prioritizing coaching, and clear/useful feedback
• Hold team accountable to delivering product excellence, with a price/value relationship and customer first attitude
• Participate in task forces to support main priorities/available
• Support eCommerce leadership team with projects and deliverables
• Attend market meetings, trade shows or other vendor engagements
• Manage achievements and deadlines for multiple simultaneous projects, while keeping main partners up to date with progress and decisions
• Lead a dedicated team of eCommerce professionals providing mentorship, direction and guidance
• Maintain positive open lines of communication with partners to inform and build partnerships

Leadership Expectations:

• Operate with wonderful conduct, integrity, set the example for leaders and associates
• Nurture partnerships; achieve our goals and inspire a culture of transparency, collaboration, and accountability
• Be a Crunchyroll advocate in the industry and marketplace
• As a manager, serve as a leader of company culture, norms, and conduct
• Balance a management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.Pay Transparency - San Francisco, CA$84,720—$105,900 USDAbout our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Service. We serve our community with humility, enabling joy and belonging for others.

• Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll's hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.