At Corsearch, we are dedicated to creating a world where consumers can trust the choices they make.

As a global leader in Trademark and Brand Protection, we partner with businesses to safeguard their most valuable assets in an increasingly complex digital environment.

Our comprehensive solutions, powered by AI-driven data and deep analytics, enable brands to establish, monitor, and protect their presence against infringement and counterfeiting.

Why Choose Corsearch?

• Innovative Solutions: We combine cutting-edge technology with expert judgment to deliver market-leading services in trademark clearance, brand protection, and anti-counterfeiting.
• Global Impact: Trusted by over 5,000 customers worldwide, including 73 of Fortune's Top 100 companies, our work has a meaningful impact on businesses and consumers alike.
• Collaborative Culture: With a team of over 1,900 professionals across multiple global offices, you'll be joining an inclusive environment where diverse perspectives thrive.
• Mission-Driven Purpose: Our commitment to protecting consumers and their trust in brands drives everything we do, making Corsearch a force for good in the world.

✅The Role

As a Senior Brand Protection Partner, you will own the strategy and customers for your assigned industry segment.

This includes building out strategic playbooks for the industries in your remit. You will be responsible for managing a team of Brand Protection Partners and ensuring the mentoring / development of all members of your team.

You will be the senior point of escalation for your customers and will monitor their health on a regular basis.

Together with various brand owners, you will be working towards a safe online environment in which the goal is to get rid of all IP infringements that take place around the world. By doing so, you will also make sure that creativity is rewarded, and consumers are protected from illegal and dangerous products.

Counterfeits are commonly sold by organized criminal networks that are often linked to terrorism and human trafficking, which means that you can have a positive global impact while working with colleagues who come from all over the world.

✅Responsibilities and Duties

• Be the primary owner of the customer industry segments (including industry working groups for those industry segments).
• Be accountable for all customers in remit.
• Manage a team of Brand Protection Partners
• In partnership with their directors, be responsible for building out strategic playbooks for the industries under your remit.
• Assist Brand Protection Partners on their team with creation, implementation, and continuous improvement of strategy for each owned customer.
• Hold Brand Protection Partners and Client Manager/ Coordinators accountable for keeping Client Success up to date and that they are delivery effective and meaning full outcomes to their customers.
• Agree on KPI’s or other success measures with the customer.
• Bring industry customers with common issues together to share best practice and common enforcement issues/ targets for action.
• Collaborate with other departments, such as global delivery, enforcement, legal, sales, product, and tech, to ensure a cohesive and consistent approach to brand protection.
• Stay informed about industry trends, changes in laws and regulations, and other developments that may impact brand protection and make recommendations for changes as needed.
• Have a regular and open communication with team members. This includes holding regular team meetings and providing updates and progress reports.
• Maintain a high-level working knowledge over Salesforce, Timely, Freshdesk, Asana, Client Success, Corsearch Academy, Corsearch Clubhouse, our OBP Platforms (Zero, Talisman, a Platform X, and Browser Plug-ins (BP Browser, IHAS, and Cyborg) as well as any other tools as they are created and introduced.
• Participate in internal thought leadership initiatives and to attend/ speak at industry events when presented the opportunity.

✅Essential

• Previous experience in brand protection or related role preferred (Operations Manager, Client Manager/ Coordinator, or equivalent position)
• Capable of managing 4+ Brand Protection Partners
• Strong leadership skills to effectively manage and motivate their team. This includes the ability to communicate clearly, delegate tasks, provide feedback, and set goals and expectations.
• Strong customer service skills. You must be able to monitor health of customer relationships and ensure our services meet the clients’ expectations.
• Must be able to identify problems, analyze data, and develop solutions to address them. You must also be able to make difficult decisions, prioritize tasks, and manage resources effectively.
• Strong knowledge of the brand protection industry, including online infringement and counterfeiting
• Strong interpersonal skills. Must be able to work well with others and build positive relationships with your team members, colleagues, and other stakeholders.
• Effective communication is key to successful management. Must be able to communicate clearly and effectively with your team, superiors, and other stakeholders.
• Ability to build and maintain strong relationships with clients and internal teams
• Ability to take a strategic and analytical approach, while being capable to understand trends.
• Excellent organizational and time management skills, with the ability to prioritize multiple tasks and projects ensuring that deadlines are met, and goals are achieved.
• Motivated and results-driven individual who takes a high degree of responsibility in their work.
• Bring a positive and optimistic attitude to your day-to-day work with clients and colleagues.
• Humble, easy to work with, and have a strong belief in team success.
• Strong risk assessment and risk mitigation skills

Corsearch is an equal opportunity and inclusive employer and does not tolerate discrimination of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported.

We welcome applications from all individuals regardless of race, nationality, religion, gender, gender identity or expression, sexual orientation, age, disability, criminal histories consistent with legal requirements or any other protected characteristic.

Together, we are working proactively to build a workplace where everyone can belong and be at their best selves. Together, we make an Impact.