Senior Cloud Solution Engineer - Bangkok-based
About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Our Purpose - Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
Get to Know our Team:The Global Service Delivery (GSD) team is responsible for Agoda's office infrastructure and staff connectivity. We provide the hardware, software, and access to resources that allows staff to achieve their goals. Whether in the office, working remotely, or traveling, we enable everyone to stay connected. The GSD team uses state-of-the-art cloud management technologies combined with the best of on-site services to manage the latest hardware running Windows, macOS, and Linux.
The Opportunity:
Join our dynamic team in Bangkok as a Cloud Solution Engineer and take full ownership of our modern device management landscape! You’ll work with the latest Microsoft and cloud technologies, drive impactful projects, and help shape the future of IT at Agoda.
In this Role, you'll get to:
- Take full ownership of Microsoft Intune administration for all Agoda employees
- Design, manage, and support endpoint management systems (Intune, Jamf, Kace)
- Develop and maintain automation scripts (PowerShell required; Bash/Python a plus)
- Deploy and update applications, security policies, and OS images across devices
- Collaborate with cross-functional teams to deliver IT solutions and ensure policy alignment
- Monitor endpoint compliance, troubleshoot issues, and optimize performance
- Document, test, and improve deployment processes and IT support best practices
- 3+ years of hands-on experience with Microsoft Intune (admin/owner level)
- Strong PowerShell scripting skills (required)
- Intermediate knowledge of Google Workspace (G Suite)
- Experience with endpoint management tools (Jamf, Kace, Autopilot, MDT/SCCM)
- Familiarity with Mac device management and scripting (a plus)
- Excellent troubleshooting, communication, and project management skills
- Service-minded, proactive team player with a collaborative attitude
- Hybrid Working Model
- WFH Set Up Allowance
- 30 Days of Remote Working from anywhere globally every year
- Employee discount for accommodation globally
- Global team of 90+ nationalities
- 40+ offices and 25+ countries
- Annual CSR / Volunteer Time off
- Benevity Subscription for employee donations
- Volunteering opportunities globally
- Free Headspace subscription
- Free Odilo & Udemy subscriptions
- Access to Employee Assistance Program (third party for personal and workplace support)
- Enhanced Parental Leave
- Life, TPD & Accident Insurance
#bangkok
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.