Role OVO-View

Location: Hub based! Bristol, London or Glasgow

But you have the flexibility to work wherever suits you best

Team: Risk, Compliance & Audit

Salary banding: £35,880 - £55,970

Experience: Mid-level

Working pattern:Full-Time

Reporting to: Wayne Gerrard, Home Services Compliance Officer

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

Top 3 qualities for this role: Communication. Organisation. Attention to detail

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

Reporting to the FCA Compliance Officer, you will be working within the OVO Risk, Compliance and Audit function; specifically within the FCA Compliance Team. The role will be largely focused on home services related matters across insurance and consumer credit but will also encompass financial services related work across the wider business.

This role in a nutshell:

This is an exciting role for someone with an insurance or more general financial services compliance background to broaden their knowledge and experience within a dynamic and entrepreneurial environment. You will assist the Compliance Officer with ensuring that OVO’s regulated entities meet their regulatory responsibilities, manage compliance risks and demonstrate customer best interests are met.

Your key outcomes will be:

• Carry out reviews as part of the Compliance Monitoring Plans for OVO Home Services and FCA matters for other OVO Group companies, including:
• supervise compliance with laws, regulations and internal policies
• investigate irregularities and issues leading to non-compliance 
• highlight or raise areas of concern to Compliance Officer and wider business
• contribute to robust and effective compliance controls within the organisation
• ensure findings of reviews and compliance reporting are recorded and followed-up with management to ensure that issues are rectified.
• Mentor and support of Compliance Analysts.
• Lead analysis of new regulation and support the delivery of the vital activities required to ensure our timely compliance.
• Take ownership for identifying issues and opportunities for process/policy improvements that will further ensure compliance with our regulatory obligations
• Support  ongoing compliance with the Financial Services and Markets Act and the relevant FCA rules.
• Remain up-to-date with, and understand, changes to relevant legislation, law and regulation. 
• Understand and interpret the compliance risks associated with relevant product and technical changes.
• Provide support and guidance on all FCA, ICO and ASA matters.
• Ensure financial promotions are compliant with FCA rules and guidelines prior to approval (advise on ASA and CAP).
• Contribute to the compliance of other OVO Group companies which are undertaking FCA regulated activities.
• Maintain relationships with the wider business.
• Assist with the development and roll-out of new products and services.
• Collaborate with other departments to support a culture of compliance.

You’ll be a successful Senior Compliance Analyst here at OVO if you…

• A detailed understanding of the Financial Conduct Authority (FCA) agenda and how the FCA Regulations affect General Insurance and Consumer Credit. 
• Work to/maintain technical knowledge or qualification.  
• Understanding of the requirements around provision of a compliant and non-advisory service to clients. 
• Ability to work independently but in a structured and tightly regulated environment. 
• Previous experience in a regulated business or compliance background. 
• Customer focussed.
• Good communicator
• Strong troubleshooting skills and problem solving abilities. 
• Excellent time management. 
• Attention to detail but with a pragmatic manner.

Let’s talk about what’s in it for you

We’ll pay you between  £35,880 and £55,970 depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays). For your healthWith benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and moreFor your wellbeingWith gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donationsFor your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargersFor your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..