The name ThousandEyes was born from two big ideas: the power to see what’s not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a ‘Google maps of the Internet’, providing the only collectively powered view of digital experiences end-to-end. We enable our customers made up of the world’s largest and fastest-growing brands, to identify problems before they impact revenue, brand reputation, or employee productivity.

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.

The Engineering Effectiveness team is a team at ThousandEyes with the mission to empower our engineers to be more effective and happier by providing the software solutions, processes, infrastructure, and support they need to design, implement, test, and operationalize their code quickly and with high quality. As a Senior Software Engineer on this team, you will have the opportunity to define how we partner with the other engineering teams to provide a productive and frictionless end-to-end developer experience encompassing the entire development, infrastructure, release, and operating lifecycle.

Your primary focus will be to design and implement integrations with our internal developer portal (Backstage), to deliver automated solutions for the entire Path to Production in a measurable and scalable way. These integrations include surfacing data from multiple systems to give our engineers visibility into all aspects of their service development lifecycle. You will bring your full SDLC experience to help improve our overall engineering processes, testing approaches, deployment pipelines, and operational procedures. You will work with our operations engineering teams to provide and create the tools and frameworks that allow the application teams to properly monitor and alert on their production applications.

We are passionate about optimizing our developer’s end-to-end engineering experience to foster the innovation that allows our company to succeed.

• 6+ years in the industry
• Excellent software design and development skills
• Excellent communication and interpersonal skills
• Expert level proficiency with various build systems (e.g., Gradle, Maven, Make)
• Expert level proficiency with automated build and release pipelines and related tooling (e.g., Jenkins, Argo CD, Github Actions, Prow)
• Expert level proficiency with programming languages (e.g., Golang, Java, Python)
• Experience with Javascript/TypeScript/NodeJS
• Passion about development and engineering best practices
• Experience with automated testing tools and frameworks (e.g., Cypress, TestCafe, Selenium, JMeter, Robot, Spring Testing Framework)
• Experience with container orchestration tools and platforms (e.g., Kubernetes, EKS, ECS, GKE)
• Experience with cloud computing platforms (e.g., AWS, Azure, GCP)
• Experience with infrastructure management tools (e.g., Terraform, Puppet, Ansible)
• Experience with the Backstage developer portal is a plus

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.

We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.