Senior Director, Communications

Full Time
6 months ago

About CardlyticsRemember that time you got cash back on a cup of coffee through your banking app? That was us!

Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We are a product-driven company that cares about three things: our people, our customers, and our partners. Together, we make commerce more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks’ digital channels.

Bridg, a division of Cardlytics, is an enterprise data and audience platform that powers the growth of Retail Media. Using our exclusive offline identity resolution capabilities along with clients’ point of sale (POS) data, we help Retailers significantly expand their 1st party data (identifying unknown customers and enriching the understanding of loyalty members), ensure reporting transparency, and create new monetization opportunities working with their Consumer Packaged Goods (CPG) partners. CPG brands and advertisers in turn gain access to verified shopper data across loyalty & non-loyalty customers that powers advanced insights, precision targeting, and closed loop measurement. Join us at the cutting edge as we transform how companies connect with their customers through data. 

About the PositionWe are seeking a strategic and experienced Senior Director of Communications to lead our company's communication efforts across various channels and stakeholders. The ideal candidate will develop and execute comprehensive communication strategies that enhance our brand reputation, engage key audiences, and support our business objectives.

Responsibilities:

  • Develop and implement an integrated communications strategy aligned with the company's mission, values, and goals.
  • Manage and oversee internal and external communications, including public relations, media relations, corporate communications, and employee communications.
  • Serve as the company's spokesperson and lead point of contact for media inquiries, interviews, and speaking engagements.
  • Collaborate with executive leadership to craft and deliver key messages, presentations, and communications materials.
  • Lead, mentor, and develop a high-performing communications team, fostering a culture of excellence, creativity, and collaboration.
  • Establish and maintain strong relationships with key media outlets, journalists, and influencers to secure positive coverage and manage any potential crisis situations.
  • Create and manage the production of high-quality content across various platforms, including press releases, blog posts, social media content, newsletters, and other marketing collateral.
  • Monitor, analyze, and report on the effectiveness of communication strategies and campaigns, using data-driven insights to optimize performance and ROI.
  • Stay up-to-date with industry trends, best practices, and emerging technologies in the communications field.
  • Manage the communications budget and allocate resources effectively to support key initiatives and campaigns.

Minimum Qualifications

  • Proven track record of developing and executing successful communication strategies and campaigns.
  • Exceptional written and verbal communication skills, with the ability to adapt to various audiences and stakeholders.
  • Demonstrated leadership experience in managing and developing high-performing teams.
  • Strong media relations experience and an established network of media contacts.
  • Experienced in crisis communication and reputation management.
  • Proficient in digital communication tools, social media platforms, and content management systems.
  • Strategic thinker with strong problem-solving and decision-making skills.

Core ValuesAt Cardlytics, our people, partners and product are the driving force behind everything we do. Our shared values embody our commitment to those three things. Across all roles, we are looking for teammates with these values:

  • Customer and Partner-first
  • Act with Urgency and Focus
  • Integrity with our partners and data
  • Accountability even when challenged
  • Empowerment over hierarchy
  • Growth over comfort

Benefits and Perks

  • Flexible paid time off plus company holidays
  • Medical, dental, and vision insurance begins on your first day
  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option
  • Employee Stock Purchase Plan
  • Educational assistance for continuing education
  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)
  • Complementary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.