1stDibs is a one-of-a-kind online marketplace that connects design lovers to more than one million extraordinary pieces, from furniture and fine art to jewelry and fashion. As a leading global marketplace for design lovers, we enable shoppers to discover beautiful things and interact with top sellers from around the world and our team shares that passion. Our best-in-class platform allows shoppers to buy directly, negotiate a price, or bid on items at auction and enables them to interact with sellers throughout all stages of the transaction — including item inquiries, price negotiations, and customization requests.

We are looking for a strategic leader, hands-on, results-oriented, and user-centered Senior Director, Seller Experience to join our New York, NY office and to help scale our growth. You will own our critical seller experience platform, overseeing the strategy and goals, managing a senior Product team, and partnering with high-impact cross-functional leaders.

This role will be highly strategic and will have significant visibility across the organization. You must be passionate about leading teams, driving business results, and operating with data-driven analysis.

As Senior Director, Seller Experience, you will be leading our efforts to create the optimal seller experience for our two-sided marketplace, from onboarding new sellers to optimizing new and existing listings to creating the right incentives for keeping purchases on site. You will be empowered to work with engineering and our cross-functional leadership team to define the roadmap, drive strategy, prioritize and plan initiatives. As a critical member of our organization, you have the opportunity to shape our overall product strategy and impact our company-level business goals.

What you’ll do

• You will be the thought leader overseeing multiple roadmaps from concept to launch and managing the seller experience team while actively expanding the scope of opportunity
• You will be setting goals and success metrics core to the company's overall direction and maximizing impact by extending influence across the PM and cross-functional teams
• You will be driving regularly landed experiments and key projects that have a substantial impact across critical business metrics
• You will integrate user research, market analysis, and analytics into product requirements
• You will work closely with design, research, and engineering to build and iterate on key features
• You will partner with a wide range of stakeholders and serve as a cross-functional leader to drive new product initiatives

What you’ll bring

• You have 8+ years of product management experience, ideally in marketplaces or in e-commerce
• You have significant people management experience with high performing teams
• You have the ability to break down complex problems and communicate effectively across different functions to identify potential solutions
• You have the ability to partner with distributed cross-functional leaders and teams to drive effective decision-making
• You have demonstrated the ability to plan, iterate, and scale complex multi-faceted product areas
• You have strong analytical skills to analyze data and feature performance in A/B testing with the ability to make tradeoffs
• You have project management and multitasking ability to juggle initiatives happening in parallel
• You have exceptional written and verbal communication skills
• You have a bachelor’s degree or higher

Our overall compensation package is made of several parts, base compensation being one of them. At 1stDibs we value and are proud of our culture, innovation, professional development and training workshops, trust and giving back to the community.  Equity, a comprehensive benefits package, and incentive (IF APPLICABLE)  are all are components of your total compensation package.  Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

The 1stDibs mission, to enrich lives with the extraordinary, can only be achieved when diversity, equity and inclusion are embedded into our values, culture and the way we do business. Enabling access to and celebrating unique and diverse perspectives is at the very core of what we do. We are committed to attracting and retaining the best talent in the industry, who are reflective of the diversity of our communities, and fostering an environment where every individual feels they belong, are valued and heard. As a leading design marketplace, we leverage the power of our platform and brand to empower historically underrepresented individuals, and the businesses they own, across the art and design industries.

Total Compensation Statement 

1stDibs is committed to attracting, motivating and retaining top talent who drive the business forward and help us achieve our mission and vision. The company’s Total Compensation packages are designed to reward performance, be fair, equitable, and competitive, and consist of base salary, equity (where applicable), and health and work-life benefits.