About Nintex: 

At Nintex, we are transforming the way people work, everywhere.  

Nintex is the global standard for process intelligence and automation. Today more than 10,000 public and private sector organizations across 90 countries turn to the Nintex Process Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimizing business processes. We improve their lives though the technology we build. 

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced and we value our people’s curiosity, ideas and enthusiasm. We deliver on our commitments, we don't wait to implement ideas or fix issues, and we treat each other with respect and consideration. 

About the role: 

The Senior Director, Professional Services provides Professional Services team leadership and owns and manages regional initiatives including profit and loss for the region. Manages commercial discussions of larger engagements including all relationships and interactions with third party recipients. Provides advisory on solution architecture design services for large enterprises implementations and/or BPM industry wide advisory capabilities. 

Your contribution will be:  

• Fosters and maintains a positive perception of the Professional Services team within the organization specifically with the CAM and Sales organizations. 
• Maintains a strong partner/contractor delivery ecosystem through coordination and relationships with appropriate partner orgs and independent contractors. 
• Minimize customer escalation and overages as a result of poor delivery management through the ongoing improvement of project management approaches, tools, and reporting. 
• Lead and manage direction and execution of Services team 

To be successful, we think you need:  

• Bachelor’s degree or equivalent experience (MBA a plus). 
• 7-10 years of general technology services experience. 
• 3+ years in a services leadership role. 
• Strong understanding and experience of technology services contracting.  
• Experience participating or/and leading services sales. 
• Services experience within a product company a plus. 
• Project management experience within enterprise class technology projects.
• Understanding of BPM, BPA, Agile/SCRUM Methodologies  
• Proficient with the Microsoft Office Suite and Project Management frameworks  
• Familiarity with Visio, MS Project and SharePoint, Salesforce, Kimble  
• Business process/workflow analysis 
• Experience with Nintex and K2 software implementation, or other business process management/workflow tools 

What’s in it for you? 

Nintex employees have the freedom to work how they work best. We are virtual-first across our global workforce. Our people work in the way that best suits them and their teams - whether at home, in an office, or another place that sparks creativity, focus and collaboration. Our work environment is such that our people can successfully deliver their work while adequately supporting their lifestyle and preferences.  

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

• Global Gratitude and Recharge Days
• Mindfulness and counseling resources
• Invention/patenting assistance
• Meaningful recognition
• Community impact opportunities
• Multiple tools through which to learn and grow, and an incredible global community 

View more here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.  

Nintex participates in E-Verify for work authorization.  We are an Equal Employment Opportunity Organization. 

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