Who We Are

The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity.

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group and is a foundational component of Cisco’s growing Observability business.

About The Role

The Alerts team focuses on building a highly scalable stream processing platform to detect anomalies and provide actionable insights to our customers. We work on problems such as providing granular and intuitive controls to configure alerting rules, and building and deploying multiple stream processing platforms. We use technologies such as Flink, Kafka, Debezium, Elasticache etc. to execute multiple complex rules and statistical models to detect anomalies across billions of events. As part of this team, you will contribute to the real-time data platform, build microservices that power critical business workflows, make sure systems are operational, and adhere to strict SLAs. Alerts platform is critical for our customers to act on potential problems in their mission-critical systems. If you are very passionate about working on huge amounts of data and love seeing them turn into powerful insights to help improve the quality of the internet, this is your team!

What You’ll Do

Do you want to make an impact on a team that supports multiple products? As the Senior Engineering Leader, you'll be at the forefront of innovation! Your role involves building the roadmap for a real-time data processing platform that handles tons of data daily, pushing the impossible into reality. Dive into the exciting realm of machine learning as you develop innovative anomaly detection algorithms, ensuring we stay ahead of the curve in identifying alerts. Your expertise will shine as you construct high-performance micro-services, contributing to the speed and accuracy of alert events. Get ready to embrace challenges and make a lasting impact where your coding skills truly make a difference!

Qualifications

• Led a team of 4 - 8 engineers, and have 3+ years of software engineering management experience
• Provide strong technical vision for your team and ensure consistent delivery on objectives
• Experience formulating a team's technical strategy and roadmap; you've collaborated and partnered effectively with several other teams to execute on shared goals
• 5+ years hands on experience building enterprise software products, especially those that use distributed system architectures
• Experience building products, and have successfully taken significant enhancements and features from inception to production
• Are a strong proponent of Agile software methodologies, such as Scrum, and engineering principles such as Test Driven Development
• Understand how to balance tactical needs with strategic growth and quality-based initiatives that can span multiple quarters

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

US – COMPENSATION RANGE – MESSAGE TO APPLICANTS

192,200 - 282,900 USD

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.