Senior Field Quality Engineer
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
Playing a crucial role in ensuring the reliability and performance of integrated systems, we’re seeking a Quality Test Automation Engineer specializing in root cause analysis on interactions between software and hardware. This individual will collaborate closely with software developers, hardware engineers, and quality assurance teams to prioritize and address root causes. Additionally, they will drive enhancements in product design, development processes, and testing methodologies. The successful candidate must have the ability to meet tight deadlines, have strong interpersonal and communication skills, be detail-oriented, and have the ability to work independently.
About this roll* (Responsibilities)
- Collaborate with cross-functional teams to understand software requirements and design comprehensive test plans.
- Develop and implement effective hands-on and data-driven root cause analysis and testing strategies to ensure software quality throughout the development lifecycle.
- Create, execute, and maintain automated test scripts and shell commands using industry-standard frameworks and tools.
- Continuously enhance and optimize automated test suites for testing software components and system integrations.
- Perform regular regression testing to ensure that software updates and modifications do not adversely impact existing functionalities.
- Validate and implement corrective & preventive actions to ensure system effectiveness.
- Coordinate technical communication between suppliers and cross functional teams on quality issues found internally and externally, drive root cause analysis (RCA) and generate 8D reports to ensure product reliability and process traceability.
- Adapt Six Sigma methodologies in stress/load testing devices (DMAIC, DOE, etc).
Do you have the right ingredients*? (Requirements)
- Bachelor's degree in Electrical Engineering, Computer Science, Software Engineering, or a related field. (Master's in Engineering or Management preferred)
- Bachelor's not required with 10+ years of related experience
- 5 years applicable experience in printed circuit board assembly, high volume manufacturing industry, quality management system
- Six Sigma Green Belt. (ASQ Six Sigma Black Belt preferred.)
- Excellent analytical and problem-solving skills.
- Effective communication and interpersonal skills.
Our Spread* of Total RewardsWe strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
*Bread puns encouraged but not required
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.Pay Range$99,000—$158,000 USD
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.