🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

📍Remote | 💰 £85,000 - £115,000 + Benefits | Hear from the team ✨ 

⭐Our Financial Crime team

Our Mission in the Financial Crime Collective is to earn and keep our customers’ trust, support Monzo’s safe growth, and contribute to building a safer society. Our leaders are crucial to the success of this mission.

This role will lead our financial crime operations teams which include Business Banking, Anti Money Laundering, Muling, Screening and Law Enforcement and will directly manage the senior managers of those teams.

🔑You’ll play a key role by...

• Creating and maintaining a large high performing operation to consistently achieve performance targets against goals, made up of c.700 in-house colleagues and a further 300 offshore
• Actively encouraging the development and growth of individuals and striving to have a motivated and engaged community
• Supporting the overall domain success through peer support for fraud and disputes operations, and collective responsibilities such as leading by example, holding a high bar for hiring and extremely close working relationships with our fincrime risk owners.
• Working within a mixture of regulated and unregulated deadlines, fighting against financial crime and protecting our innocent customers, as well as Monzo itself. 
• Understanding the technical nature of financial crime, with a deep understanding of relevant legislation and industry practice.

🤩We’d love to hear from you if…

• Have strong leadership and proven people management experience at a Senior level within Financial Crime Operations
• Extensive stakeholder management skills in complex, dynamic, organisations
• Ability to coach and develop teams and individuals to achieve and maintain high performance
• Strong communications skills and be able to deliver business wide messages in line with our values and ensure message has landed with clarity
• Subject matter expertise in Financial Crime within Regulated Financial Services with a strong understanding of the relevant policies and regulations. Likely to hold a professional certificate in Anti Money Laundering, or a similar industry qualification e.g. ICA Advanced Certificate, ACAMS
• Ability to work well independently & work collaboratively as part of a team
• Ability to work to deadlines, prioritise time sensitive workloads and managing a constantly changing and evolving work environment
• Advanced skills in planning and organisation with the ability to re-prioritise workload and be able to effectively deal with change at short notice 

🙌What’s in it for you

💰£85,000 - £115,000 ➕ share options.

📍This role can be based remotely from anywhere within the UK

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

• Recruiter Call (30 mins) - Once you apply, one of our Recruiters will reach out to you for an introductory conversation. 
• Initial Chat (45 mins) - This will be an introductory conversation with our Senior Director of Financial Crime, Fraud & Disputes Operations.. 
• Interview Loop - This stage consists of 3 separate interviews that usually happen across 1-2 days. This will be made up of technical interviews and a Leadership Interview. If you get through to this stage, your Recruiter will have a 20-minute chat with you beforehand to help you get ready and prepare for this stage.

This process should take around 4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

If you’d prefer to work part-time, please let us know and we'll make this happen if we can. 

#LI-REMOTE#LI-LH

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.