See yourself at Twilio

Join the team as our next Senior Full Stack Engineer on Twilio’s Segment product team.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to power the future of customer engagement. Twilio Engage combines Segment, SendGrid, and Twilio into a single product, enabling marketers to create omnichannel, hyper-personalized experiences at every step of the customer engagement lifecycle. We are looking for a Senior Fullstack Engineer to help build and maintain the next phase of the Twilio Engage product.

Responsibilities

In this role, you’ll:

• Build and maintain the services for the next phase of Twilio Engage.
• Work with a team of engineers through difficult architectural trade-offs.
• Collaborate on detailed design documents and action plans for features slated for development.
• Mentor engineers earlier in their careers on technical matters great and small.
• Support strategic technical initiatives that impact the entire engineering organization.
• Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment.
• Manage your work through the use of Github, Jira, and our build/deploy systems.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years experience writing production-grade code in a modern programming language (language agnostic)
• 3+ years of experience building products using frontend frameworks
• Experience crafting APIs, like you understand that a good API contract is a critical part of a good UI
• Experience with JavaScript, Node.js, TypeScript, React (or similar frameworks), and CSS
• Owned and operated services end-to-end, from requirements gathering and design to debugging and testing, to release management and operational monitoring
• An entrepreneurial approach, ready to assemble and lead cross-functional teams
• Excellent collaborator. Ability to foster alignment cross-functionally and cross-organizationally
• Schedule: Ability to work non-standard, on-call rotation weekend and holiday hours, shared evenly with all engineers on the team. We believe that we are responsible for the code we write and how it runs in production

Desired:

• You have a strong understanding of UX patterns and are passionate about building intuitive UIs that customers will love.
• You love partnering with design to create impactful customer experiences and not just implementing designs that are tossed over the fence.
• You’ve had experience with at least one of GraphQL or REST.
• You've worked on high-scale web applications and understand the architecture patterns that make them successful (e.g., well-designed APIs, and efficient algorithms).
• A highly effective collaborator, you work well with your team and your partners in product and design towards common goals.

Location

This role is Remote - India

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.