Senior Fullstack Engineer, Trust Tooling & Automation Platform
Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
Over two million people stay on Airbnb every night and the Trust Engineering team keeps our hosts and guests safe and supported throughout the entire Airbnb experience.
As part of the Trust Engineering team you will be in charge of designing and building scalable and robust systems to detect and mitigate fraud across our entire platform. You will be deeply involved in the technical details of building highly available and real-time risk detection services in close collaboration with product, data science and operations teams to understand ever evolving attack vectors and to make Airbnb the most safe and trusted community.
There are still many unsolved problems to tackle in both online and offline risk, and we're looking for talented engineers to solve these challenges with us.
The Difference You Will Make:
The Trust tooling & automation vision is for Airbnb and its users to remain safe from crime, theft, discrimination, and other risks through a combination of high quality automatic defenses and efficient, accurate human review. They do this by creating a tooling platform that provides systematic and comprehensive review and decisioning capabilities for humans to augment automated defenses capable of supporting Airbnb’s evolving business and operations team.
As a Fullstack engineer on the Tooling team, you will be responsible for helping build and scale the ecosystem for agent-facing tooling for the safety of Airbnb’s users.
Projects on the Trust tooling & automation team:
- Trust tooling & automation team is involved in a multi-year effort to revolutionize agent tooling using machine learning.
- Improve and extend the fraud investigation tools used by Airbnb operations. These tools aggregate and display data from across Airbnb’s internal systems, and enable our operations team to make accurate, efficient decisions on potentially fraudulent transactions, fake accounts, and more.
- Create products to deter bad actors off of Airbnb and to restrict their usage.
- Build investigative tooling for surfacing risk and bad actors
- Set and maintain high systems quality, including latency, reliability, and availability.
Your Expertise:
- 5-9+ years of industry experience with a BS/Masters and 2+ years with a PhD
- Comfortable coding in TypeScript; Ideally, comfortable reading Java, Kotlin, or Scala
- Experience with modern JavaScript libraries and tooling (e.g. React)
- Experience interacting with REST or GraphQL backends; Fluency in HTML, CSS, and related web technologies
- Demonstrated design and UX sensibilities
- Experience mentoring team members
- Possesses strong verbal and written communication skills
- Bonus: Experience with the Trust and Risk domain is a plus
Your Location:
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Pay Range$185,000—$221,000 USD