About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 customers, including companies like Netflix, Pinterest, Sweetgreen, Samsara, and Uber, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

About the People and Culture Team

The Mixpanel People and Culture team is the heart and soul of Mixpanel. We lead with care and empathy and deliver a high-touch employee experience to make Mixpanel a best-in-class, inclusive, and supportive place to work and an equitable environment for all employees to grow and advance.

One key to Mixpanel’s success is an emphasis on our people and enabling individuals and teams of all backgrounds to reach their full potential. The People function is critical in driving that effort by executing Mixpanel’s people initiatives, acting as strategic advisors to the executive team and senior leadership, and providing superior internal support while driving HR operational excellence.

About the Role

Mixpanel’s People Team focuses on attracting, developing, and retaining premier talent. As a Senior HR Generalist, APAC, you will play a key role in managing the daily HR operations in our offices around Asia, and supporting People programs and culture to cultivate an environment that keeps Mixpanelers growing, productive, and happy. Working closely with business leaders, you will provide strategic and tactical HR consultation to optimize people, structure, and processes with the goal of achieving superior business results.

This role will report to our Manager, People & Employee Experience. You will interface directly with the APAC teams and partner with all of our People functions to provide best-in-class People and culture!

The ideal candidate is an experienced consultant with a broad understanding of all areas of HR. You will have experience influencing leaders in a fast-paced environment and the interpersonal savvy required to drive human resource strategies and programs in a global workforce.

Responsibilities

• Proactively collaborate with leaders in APAC to build, lead, and grow high-performing teams.
• Effectively collaborate with other members of the People Team to contribute to the design and delivery of innovative people programs that continually elevate the caliber of Mixpanel employees.
• Work on all aspects of change management, from strategy and design to implementation and communications.
• Monitor and evaluate our feedback channels and contribute to the design, development, and execution of initiatives to optimize the employee experience.
• Investigate and resolve employee relations matters in a way that balances company, internal, and external stakeholder considerations.
• Responsible for leading new hire training, administering electronic paperwork, visa application verifications, data entry into HR systems, and processing benefit enrollments.
• Assist the People team with offboarding employees by communicating with employees, managers, and payroll on upcoming departures and tasks.
• Respond to employee inquiries regarding HR policies, employee benefits, and other HR matters in a timely manner consistent with our Customer Focus on employee experience.
• Help with benefits analysis, carrier selections, and roll-out offerings to employees.
• Maintain employee personnel files and records electronically.
• Help with social gatherings organization and act as an Office Manager when necessary.

We're Looking For Someone Who Has

• Thorough knowledge of employment laws and regulations in India, APAC
• Experience working on an HR team with regional expertise (India, Singapore, etc…)
• BA or equivalent work experience with an average of 4+ years in an HRBP role supporting a customer-facing organization.
• Strong analytical and project management skills, proven ability to design clear processes, and a detail-oriented yet flexible approach to problem-solving.
• Strong organizational skills, strong proofreading skills with attention to detail, and a self-starter; proficiency with G-Suite.
• You are an excellent communicator and collaborator with strong verbal, written, and interpersonal skills.
• Strong commercial acumen and deep empathy for individuals, allowing resolution of tricky people situations in a balanced and thoughtful way.
• You are experienced in multitasking and problem-solving in a fast-paced environment; adaptable, agile, and resilient. You embrace change, can move quickly, and are highly resilient when things are ambiguous.

Benefits and Perks

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

• Be Open: When knowledge becomes open, we can come together as a team to collaborate around a shared purpose
• Customer Focus: Our customers’ success is our success
• Lead Change: Everyone at Mixpanel has the capacity to make an impact on the business
• Results Oriented: Driving results in a measurable way ensures we stay focused on the highest impact initiatives
• One Team: We can’t win without each other

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.