The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As the world continues its digital transformation and relies more on cloud services and the Internet, the “network,” which is now both public and private, has become a black box our customers cannot see or understand.  

Our Internet and cloud intelligence platform delivers the only collectively powered real-time view of the Internet and private networks, cloud, and SaaS platforms, helping enterprises and service providers identify problems before they impact revenue, damage brand reputation, or halt employee productivity. 

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within the Cisco Networking Business Group and is the Network Assurance solution for Cisco across the Cisco Networking Cloud and Cisco Security Cloud. ThousandEyes is also a foundational component of Cisco’s growing Full-Stack Observability (“FSO”) business. 

About the Role

The DevOps team at ThousandEyes plays a crucial role in ensuring business continuity and enhancing the productivity of developers. Our mission is to establish and maintain secure and efficient systems for managing infrastructure and accounts controlling access to organizational resources. The team provides a seamless experience for all members of the ThousandEyes organization from day one. 

We are seeking a dynamic and experienced Lead Engineer to spearhead our newly formed team. As the Lead Engineer, you will have the opportunity to shape your team and play a pivotal role in the technical direction of the team, driving innovation, and ensuring the successful execution of projects. This position requires a strategic thinker with excellent leadership skills, a strong technical background, and the ability to inspire and mentor a team of talented engineers.  

Our leads are hands-on-oriented and drive up coding standards, best practices, and quality assurance processes. Besides designing and implementing, you are expected to mentor others. The DevOps team is instrumental in shaping the security posture and foundational to the compliance and risk management efforts of the company. 

What You'll Do

As the lead of a newly formed team, this is a fantastic chance for individuals to make a substantial impact while influencing the future of the organization. The role emphasizes the importance of collaboration with the broader ThousandEyes and Cisco IT teams to ensure compliance and alignment with the latest technological trends. 

We are passionate about optimizing our systems and improving the lives of the members of the ThousandEyes organization. 

Qualifications 

• 8+ years of experience. Master's degree and relevant certifications to this position could be considered as bridging the gap. 
• Proven experience in a leadership role within a software engineering or development team. 
• Expertise in cloud computing platforms (e.g., AWS, GCP) 
• Expertise in infrastructure management tools (e.g., Terraform, Puppet, Ansible) 
• Proficient in scripting and programming languages (e.g. Python, Go). 
• Expertise in integrating with managing IAM systems and tools such as DUO, Okta, or others. 
• Experience with role-based access control (RBAC) and attribute-based access control (ABAC). 
• Knowledge of security frameworks, compliance standards, and regulations (e.g., SOC2, GDPR, HIPAA). 
• Ability to mentor and lead a diverse team of engineers. 
• Strategic thinker with the ability to align technical decisions with business goals.
• Excellent software design and development skills.
• Excellent communication and interpersonal skills. 

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.