At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products, and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.

With exposure to cutting-edge work in an engaging and supportive environment that champions creativity, inclusivity, and conscientiousness, working at AKQA makes for a career enriched with opportunity, learning, and progress. AKQA Learning aspires to develop our people into the best possible practitioners by providing unparalleled opportunities for personal and professional development. Our learning solutions include digital content as well as engaging experiences in the form of coaching programs, community dialogue, and live facilitated courses.

As the Senior Learning Experience Designer APAC, you will design, develop, and deploy highly effective global learning programs, content, and experiences while leading our regional APAC L&D portfolio.

Your expertise in developing strategic learning experiences is essential as you lead learning activities, ensuring quality outcomes and closing capability gaps.

ROLE REQUIREMENTS

Global L&D:

• Serve as a key point of contact for internal experts and vendors on designing and deploying learning projects, utilising best practices. 
• Collaborate with business leaders and the People team to understand employee needs and align with organisational goals and performance metrics.
• Contribute multiple on-brief conceptual ideas to address global learning challenges with a holistic view and deep understanding of learner needs. 
• Partner with the Senior Global L&D Manager to design and deliver scalable, engaging training programs, modules, and learning experiences for learners across regions.
• Focus on crafting inclusive learning content and experiences resonating with diverse audiences.
• Lead the development of comprehensive training evaluation frameworks, ensuring alignment with learning objectives and business outcomes. Collect, analyse, and communicate metrics to measure performance and impact. 
• Continuously evolve and optimise learning experiences based on feedback, lessons learned, and changes in the landscape. 
• Work collaboratively with the Learning team to develop knowledge libraries and learning collateral, and enhance our ways of working.
• Strategically use learning technologies to improve training efficiency and effectiveness, staying informed about emerging learning technologies.
• Acts as a leader in the Global L&D team, driving the development of global learning initiatives and upskilling the team. 
• Proactively seek opportunities and projects beyond their expected duties.

APAC L&D:

• Provide advisory and consultative support for APAC L&D offerings, serving as the first point of contact for APAC L&D queries and activities. 
• Lead training design, development, and delivery with a nuanced understanding of cultural considerations across APAC regions.
• Develop and implement DEIB training initiatives, measuring impact and adjusting strategies as needed.
• Maintain relationships with executives and senior leadership in each studio to inform learning prioritisation and portfolio of offerings.
• Manages training budget distribution across APAC geographies.

QUALITIES AND CHARACTERISTICS

• Demonstrated experience in instructional and experience design, and learning and development.
• Proven expertise in ideation, coordination, support, and evaluating learning effectiveness. 
• Strong problem solving skills with a focus on anticipating consequences and overcoming obstacles. 
• Effective project management skills, including the ability to manage multiple projects simultaneously, while also excelling in risk management, stakeholder engagement, and resource optimisation.
• Strategic thinker adept in design aesthetics, excelling in innovative digital communications, implements a ‘launch and learn’ approach, conducting experiments and developing rapid prototypes to enhance the learning experience iteratively.
• Advanced presentation skills for designing and delivering internally to employees and stakeholders.
• Exceptional attention to detail and accuracy in all deliverables.
• Proactive approach to professional development, staying updated with industry trends and new learning tools.  
• Proficiency in design tools such as Articulate RISE, Creative Cloud, Figma, and Miro, and others.

AKQA is an Equal Opportunities Employer, we believe that diversity is vital to AKQA’s ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. Aboriginal, Torres Strait Islander and Indigenous people are encouraged to apply for this role.