We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there’s still an exciting journey ahead of us. Do you want to join us at the heart of trust?

We are looking for an enthusiastic and hands-on Senior Legal Counsel to join our fast-paced, dynamic, and fun Policy & Disputes team. The team is responsible for all legal cases brought against Trustpilot, anywhere in the world. We also take action against ‘bad actors’ - this is a unique opportunity to work both Claimant and Defendant cases in-house. As a key part of Trustpilot’s broader ‘Trust & Safety’ team, we play a key role in supporting Trustpilot’s mission to become a universal symbol of trust.   This is an important role with the scope to make a real impact, so we’d love to hear from strong, committed individuals who relish a challenge and are not afraid to roll up their sleeves and get stuck in!  

This role is based in our London office. Flexible working available, working 2 days a week in our office. 

 

What you’ll be doing:

 

• Defended Disputes: Lead on and oversee disputes around the world and across a wide-range of legal issues, including defamation and regulatory compliance.

 

• Create, develop and implement litigation strategies based on Trustpilot’s values and the legal landscape in Trustpilot’s key markets, including the UK,US, France and Germany.

 

• Identifying and implementing new, innovative and automated ways of working, utilising technology to scale and drive greater operational efficiencies

 

• Pro-active Litigation (Claimant side): Lead and guide the team in bringing claims against “bad-actor” businesses who attempt to undermine the integrity of our platform.

 

• Intellectual Property: Assist with the protection of Trustpilot’s IP portfolio by taking action against infringement and making strategic registrations to protect new assets.

Regulatory Compliance: Advise and support the development of the platform to ensure regulatory compliance. 

• Policy Development: Facilitate the creation, implementation and review of internal policies to safeguard the integrity of our platform. 

 

Who you are:

• UK qualified 6+ years PQE with in-house experience
• Litigation experience is essential.
• Someone who is confident and able to think big, but execute on a granular level
• You’re able to communicate complex matters in simple terms
• You are comfortable working both independently and as part of a team in a fast-paced, global organisation.

 

What’s in it for you:

 

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 28 days holiday plus two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle to work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials.
• Free breakfast and lunch in the office on Tuesdays and Wednesdays along with extra treats throughout the month — think ice cream carts, chocolate fountains and cocktail/mocktail bars, to name a few
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more.
• Independent financial advice and free standard professional mortgage broker advice

Still not sure?

We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!

#LI-SH1 #LI-HYBRID

About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. 

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be a tangible symbol of trust in an ever-changing world. With vibrant office locations all around the world and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. 

A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences  are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religion, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.