Senior Manager, NAMER Workplace Operations

Full Time
6 months ago

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.

Position Overview

We seek an experienced  Senior Manager of Workplace Operations for the North America (NAMER) region. This role will lead a team that manages all aspects of workplace operations, physical security, employee health and safety, facilities management, food & beverage program, and workplace experience within the region. This role requires a strategic mindset, strong leadership skills, and the ability to drive operational excellence to support the organization's goals and objectives.

Key Responsibilities

  • Develop and execute workplace operations strategies that align with company goals and support a positive work environment.
  • Build and lead a high-performing team of workplace operations professionals, fostering a culture of collaboration, innovation, and continuous improvement, providing mentorship, guidance, and professional development opportunities. 
  •  Establish strong relationships with key stakeholders, including internal teams, external partners, vendors, and property management.
  •  Establish and oversee processes to ensure the execution of facility management activities, including maintenance, physical security, health and safety, cleaning, space utilization, and workplace experience, to meet the needs of the business and employees.
  •  Partner with cross-functional teams to support office initiatives such as relocations, expansions, and workplace design projects.
  •  Drive sustainability initiatives to promote a green workplace, which includes initiatives to reduce waste, conserve energy, and promote environmentally friendly practices, and reduce the environmental impact of operations.
  • Manage vendor relationships and contracts effectively, ensuring service levels meet company standards and achieve cost efficiencies.
  •  Develop and manage budgets for workplace operations, identifying opportunities for cost optimization and value creation.
  • Ensure compliance with health and safety regulations, company policies, and industry best practices.
  • Act as a primary point of contact for workplace-related matters, resolving issues promptly and effectively.
  • Establish key performance indicators (KPIs) and metrics to measure the effectiveness of workplace operations, physical security & employee safety, workplace experience, and sustainability initiatives, regularly reporting progress to senior leadership.
  • This role is expected to be in an office on average two days a week.

 

Qualifications

  • Bachelor’s degree in Business Administration, Facilities Management, or related field.
  • Minimum of 5 years of experience in facilities management or workplace operations with regional scope.
  • Extensive experience in workplace operations management, focusing on stakeholder engagement and team leadership.
  • In-depth knowledge of facilities management, occupational health and safety regulations, and sustainability practices.
  • Strategic thinker who can develop and execute long-term plans while addressing immediate needs and challenges.
  • People Leadership experience, including hiring, coaching, and developing team members
  • Strong communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels of the organization.
  • Exceptional project management and budgeting abilities.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs.
  •  Able to travel domestically and internationally approximately 25% of the time
  • Professional certifications in corporate real estate or facilities management (e.g., MCR,CFM, FMP) are a plus.
  • Preferred locations; San Francisco, CA, Bellevue, WA, Chicago, IL, Washington, DC, NY, NY
Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies:
  • Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.          
  • Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
  • Develops Talent: Developing people to meet both their career goals and the organization’s goals.
  • Drives Results: Consistently achieving results, even under tough circumstances.
  • Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.

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Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.   

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between:$125,000—$208,000 USD The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $155,000—$233,000 USD

What you can look forward to as an Full-Time Okta employee!

  • Amazing Benefits
  • Making Social Impact
  • Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

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