Senior Manager, Partner Enablement

Full Time
4 months ago
About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Job Summary: The Senior Manager, Partner Enablement is responsible for developing and executing enablement programs that equip our partners with the knowledge and skills they need to sell and support Cloudflare solutions. This role involves close collaboration with partner sales, marketing, operations and the GEO teams to ensure that our partners are well-prepared to drive Cloudflare’s growth.

Responsibilities:

  • Build a partner enablement strategy and execution plan that aligns to go-to-market strategies and business priorities to enable partner pre-sales, sales and post-sales roles. Collaborate closely with stakeholders across the global partner organization, partner marketing and partner operations to build this strategy.
  • Develop and deliver impactful RTM specific partner training programs, aligned to partner business strategy and partner training needs, that enable partners on Cloudflare’s products, services, and sales strategies.
  • Drive enablement to internal Channel Account Managers, Global Alliance Managers and Partner Service Delivery Managers to ensure they have the skills and knowledge needed to drive partner growth.
  • Establish clear goals, metrics, and KPIs to measure the effectiveness and impact of partner enablement programs.
  • Analyze partner performance metrics and provide regular readouts to internal stakeholders on enablement program effectiveness.
  • Work with the internal sales enablement team and authorized learning partners  to build instructor-led training and eLearnings that support the partner enablement strategy.
  • Gather feedback from partners to continuously improve enablement initiatives.

Skills & Experience:

  • 10+ years partner enablement experience in a high-tech, SAAS or cloud based organization, and 6+ years managing high-performing teams
  • Proven track record of designing and implementing successful enablement programs at scale
  • Expertise in channel sales models and partner ecosystems
  • Experience working in a fast-paced environment that requires strategic thinking, resourcefulness, agility, results-oriented decision making and commitment to excellence.
  • Experience managing authorized learning partners.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to work cross functionally to achieve business results
  • Strong project management skills with the ability to manage multiple initiatives simultaneously.
  • Proficiency in learning management systems (LMS) and partner relationship management systems (PRM)
  • Partner sales experience is a plus. 

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.