Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

We're building a more trustworthy Internet. Come join us.

Posting Open Date: Nov. 4, 2024

Anticipated Posting Close Date*: Nov. 29, 2024

*Job posting may close early due to the volume of applicants.

Senior Manager, Platform Reliability Engineering

Fastly’s Technical Operations (TechOps) team is responsible for building & operating the infrastructure that powers the Fastly Edge Cloud Platform. We oversee an extensive global network that spans 6 continents with over 353 TBps of connected capacity. Our platform serves a significant portion of the content delivered to internet consumers across the planet, with customers ranging from online media streaming services to e-commerce, to open source projects, nonprofits and more. 

As a Senior Manager, you will help us shape the vision of reliability engineering and provide leadership for a team of engineers responsible for driving improved reliability and performance of Fastly’s edge cloud. We are looking for a supportive and inspirational leader to help our team meet the demands of rapid global expansion and customer onboarding. As a leader in the Technical Operations organization, you will hire, retain, and mentor engineers to take on the challenges of supporting a platform that is always-on with industry-leading availability and uptime. 

If you have been craving the opportunity to build big advancements in the future of the Internet from scratch, this just might be your dream job! 

What You'll Do

• Recruit, develop, and mentor a high performing Platform Reliability Engineering team.

• Reduce manual toil and risk by leading reliability and automation efforts for Fastly’s edge cloud platform. 

• Proactively identify scaling bottlenecks. Collaborate with internal engineering and infrastructure teams in support of rapid platform expansion.

• Work as part of a cross functional engineering team for iteration of POP design, new hardware selection, and platform advancements. 

• Build and curate the frameworks, processes, and operational procedures that provide added reliability and security to Fastly’s platform.

• Partner with engineering leaders responsible for each component of the Fastly stack and infrastructure to ensure 24x7 reliability for our customers.

What We're Looking For

• You have a fantastic track record (at least 4 years) directly managing network and/or site reliability engineering teams that operate reliable production infrastructure. 

• 8+ years of related engineering experience, preferably in large distributed systems or software defined networking environments

• Demonstrated ability to drive a durable technical roadmap and facilitate effective collaboration in cross-functional teams.

• Experience building and automating large scale production infrastructure in public cloud and on-prem environments. 

• Extensive experience working in a Linux environment with a solid understanding of system internals and performance optimization. 

• Strong networking fundamentals, experience working with BGP in a production environment. 

• Hands on development experience in a language such as Go. 

We’ll be super impressed if you have experience in any of these:

• Knowledge of containerization technologies & orchestration (Docker, Kubernetes)

• Familiarity with cloud architecture (Amazon, Google)

Work Hours:

• This position will require you to be available during core business hours, and occasional nights and weekends as needed for on call support.

Work Location & Travel Requirements: 

This position is open to remote work within the United States. Fastly also has an office presence in the following locations:

• New York

• San Francisco

• Denver

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. 

This position may require travel as required by your role or requested by your manager.

SF / LA Fair Chance Ordinance Statement

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary:

The estimated salary range for this position is $195,720 to $244,645. 

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits: 

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days. 

Why Fastly?

• We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

• We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. 

• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

• We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. 

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