Senior Manager, Systems Engineering

Full Time
San Francisco, CA, USA
6 months ago

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

We're building a more trustworthy Internet. Come join us.

Fastly is a leading technology company dedicated to providing a better, faster internet experience. We are seeking a Senior Manager of IT Systems Engineering to enhance internet experiences.

This role entails overseeing the design, implementation, and maintenance of our company's IT systems and infrastructure. Candidates should possess strong technical skills and leadership qualities.

What You'll Do:

  • Develop a strategic roadmap prioritizing compliance and optimization, plus coordinate the implementation of these projects
  • Oversee access management, application installation/configuration and maintenance of hardware and software supporting the Fastly infrastructure
  • Enforce and monitor the security posture of our systems and devices while making proactive improvements to avoid risk in the future
  • Lead a successful team while also being hands-on keyboards for many critical projects
  • Manage a team of system engineers  to align the IT corporate platforms such as Okta, Jira, with the company’s strategic objectives, ensuring that our technology is robust and flexible enough to accommodate future growth and innovation
  • Play a crucial role in mentoring and guiding your the team; fostering an environment of continuous learning and improvement
  • Interface with stakeholders, provide strategic insights and act as a thought leader in adopting technology-driven solutions that enhance our operational efficiency and drive our business forward
  • Possess a solid understanding of cloud infrastructure, complemented by a proven track record of building and operating scalable, highly available services
  • Have the ability to navigate complex technical challenges, coupled with your strategic business acumen, making you adept at leading through change and influencing cross-functional teams to achieve common goals
  • Identify potential areas of risk within IT infrastructure and develop solutions to bridge gaps
  • Develop and maintain relationships with key vendors and partners to ensure the timely delivery of products and services
  • Manage IT projects from inception to completion, including planning, resource allocation, budgeting, and stakeholder communication
  • Establish and maintain IT policies, procedures, and best practices to ensure compliance with industry standards and regulations
  • Stay abreast of emerging technologies and trends in IT systems engineering, providing recommendations for continuous improvement and innovation

What We're Looking For: 

  • 10+ years of relevant technical experience with 5+ years of experience in leading engineering teams and managing managers
  • Demonstrated leadership in managing teams responsible for developing and operating highly available, and scalable services
  • Hands-on experience in designing, deploying, and managing software solutions in cloud environments is crucial for navigating the technical challenges of high-performance computing systems
  • Strong knowledge of cloud infrastructure and services (AWS, Okta, JIRA) 
  • Ability to work with limited resources, tight deadlines and urgency
  • Excellent technical, verbal, and written skills, plus the ability to professionally present technical solutions to leadership
  • Proven track record of delivering complex IT projects on time and within budget, with a focus on quality and customer satisfaction

Work Hours:

This position will require you to be available during core business hours. 

Work Locations & Travel Requirements: 

This position is open to both hybrid and remote work locations.

The preferred hybrid locations for this position are:

  • San Francisco, CA
  • New York, NY
  • Denver, CO

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.  

We are willing to consider remote candidates in Ohio.

This position may require travel as required by your role or requested by your manager.

Salary:

The estimated salary range for this position is $142,630 to $209,740. 

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits: 

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days.

Why Fastly?

  • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

  • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. 

  • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

  • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. 

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