Senior Menu Operations Analyst

Full Time
Toronto, ON, Canada
19 hours ago

Location: Toronto, ON 

About the Role

Reporting to Senior Manager, Menu Operations, you will be responsible for leading reporting of our menu health metrics to support a strong customer experience across our brands. This role will also lead reporting and automation projects for various business partners, including Planning, Logistics, Culinary, Product, Procurement, and Finance. You will work closely with stakeholders to uncover opportunities for reporting or automation, define requirements, and design and build solutions, managing all aspects of project delivery and governance. Additionally, you will also lead the identification of process or control opportunities to improve cost management and tracking, and liaise with procurement and sourcing stakeholders to assess and prioritize opportunities for improvement.

What you will be doing:

  • Build weekly, monthly, and quarterly COGS reports for all HelloFresh Brands (HelloFresh, Chefs Plate, Factor)
  • Provide analysis of the Period-end operational cost results, including variance explanations and non-compliance with controls and processes
  • Ideate, scope, and lead projects that support new systems onboarding and launch
  • Support finance budgeting and planning processes, acting as the subject matter expert in COGS and procurement spend
  • Continuously improve reporting capabilities by working closely with stakeholder teams to understand process and knowledge gaps
  • Build tools, dashboards, and data-driven processes to help stakeholders across operational groups in making better business decisions
  • Lead ad-hoc deep dives and analyses to understand organizational performance, identify gaps, and prioritize opportunities for improvement
  • Develop project plans and project governance mechanisms to track project progress and ensure stakeholder engagement
  • Advocate for data quality, data governance and data product thinking
  • Other duties and responsibilities as assigned

At a minimum, you have: 

  • Strong communication skills and ability to explain complex topics to business stakeholders
  • Experience collaborating with stakeholders to deliver end-to-end automation and reporting solutions
  • 2-4 years of experience in a business analysis role, preferably in industries with a physical product
  • Advanced proficiency within Google and Microsoft suite, particularly within Google Sheets & Excel
  • Experience querying data from relational databases using SQL
  • Experience building dashboards in Tableau
  • Experience automating reporting solutions using Python, VBA, Apps Script or other programming languages
  • Bachelor’s degree in STEM, Economics or Business preferred, or equivalent work experience

What you’ll get in return:

  • Competitive salary and health benefits
  • 75% discount on HelloFresh or Chefs Plate weekly box subscription
  • High impact work to help feed thousands of families in Canada
  • Opportunity to learn and grow
  • Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

#JD1003