About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Role summary
We are seeking an experienced Onboarding Merchant Risk Analyst to join our Checkout Risk team. This role is responsible for conducting comprehensive risk assessments of prospective merchants during the onboarding process, ensuring proper due diligence, and making informed underwriting decisions to protect our organization from financial and reputational risks while supporting business growth objectives.
Location: Shanghai
On-site
Full-time
What you’ll do
Merchant Application Review & Underwriting
Review and analyze new merchant applications for completeness, accuracy, and risk factors
Conduct comprehensive risk assessments using internal scoring models and external data sources
Evaluate merchant business models, financial stability, and operational legitimacy
Make underwriting decisions within established authority limits and escalate complex cases appropriately
Document risk assessment rationale and maintain detailed case files for audit purposes
Evaluate and approve processing limit increases and account modifications
Recommend risk mitigation measures such as enhanced monitoring, transaction limits, or security requirements
Ensure merchant compliance with card scheme regulations (Visa, Mastercard, American Express, Discover)
Maintain current knowledge of regulatory changes and industry best practices
Due Diligence & Investigation
Verify merchant business legitimacy through website reviews, business registration checks, and third-party validations
Analyze financial statements, bank statements, and processing history from previous providers
Investigate merchant ownership structures and beneficial ownership requirements
Documentation & Communication
Prepare detailed underwriting memos and risk assessment reports
Communicate underwriting decisions and requirements to internal stakeholders.
Coordinate operations teams on complex merchant setups
Maintain accurate records in merchant onboarding systems and case management tools
Work closely with Sales, Customer Care and other internal teams.
Recommend changes to ensure accuracy and efficiency of Onboarding processes
Who you are
Education & Experience
Bachelor’s degree in finance, Business, Economics, Risk Management, or related field
Minimum 5 years of experience in merchant underwriting, credit analysis, or risk assessment
Experience in payment processing, merchant acquiring, or financial services industry
Knowledge of merchant onboarding processes and payment industry regulations
Technical Skills
Proficiency in underwriting systems and merchant onboarding platforms
Advanced Excel skills for financial analysis and risk modeling
Knowledge of financial statement analysis and credit assessment techniques
Core Competencies
Strong analytical and decision-making abilities
Excellent attention to detail and documentation skills
Ability to work independently and manage high-volume workloads
Excellent English – both verbal and written.
Excellent Mandarin and Cantonese – both verbal and written.
Understanding of various business models and industry risk factors
Knowledge of fraud typologies and risk indicators
Understanding of card scheme rules and regulations
Experience with specific merchant categories (e-commerce, retail, high-risk industries)
Experience with automated underwriting systems and risk scoring models
#Onsite
#LI-AL1
The Payoneer Ways of Working
Act as our customer’s partner on the inside Learning what they need and creating what will help them go further.
Do it. Own it. Being fearlessly accountable in everything we do.
Continuously improve Always striving for a higher standard than our last.
Build each other up Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.