Wayfair Inc. (NYSE: W) is a leading online retailer of furniture and home goods, serving customers in the US, Canada, UK, and Germany.  A Fortune 500 company, we operate multiple brands, including Wayfair, Joss & Main, AllModern, Birch Lane, and Perigold. Learn more at www.wayfair.com.  This role specifically supports CastleGate Forwarding (CGF), Wayfair's supply chain and logistics arm. CGF offers a comprehensive suite of shipping and logistics services (consolidation / deconsolidation, ocean freight, drayage, customs brokerage, cargo insurance, etc.) providing Wayfair suppliers with turnkey freight forwarding solutions.  The CGF Asia team plays a critical role in ensuring an efficient supply chain from origin in Asia to destinations in North America and Europe, maintaining our high delivery standards and meeting customer expectations.

Job Overview:

We are seeking a highly experienced and driven leader to oversee major functions within Asia Operations.  As the Asia Lead, you will be responsible for a wide range of supply chain management activities, working cross-functionally and engaging regularly with senior leadership. This role requires deep expertise in supply chain and logistics, a passion for problem-solving, and a proven ability to thrive in a fast-paced, collaborative environment. This is a unique opportunity to significantly contribute to Wayfair's continued rapid growth.

Responsibilities:

• Origin Management: Lead end-to-end order management at the origin, from supplier onboarding and order creation/verification to space allocation and cargo onboarding. Cultivate strong relationships with internal and external stakeholders to optimize online portals, reducing processing time, improving accuracy, and enhancing customer satisfaction.
• Digital Transformation: Possessing a thorough understanding of existing business processes, you will identify and execute a digital transformation roadmap. Serve as the liaison between Operations and Technology, driving digital initiatives, implementing innovative solutions, and enhancing data connectivity with third-party partners across the supply chain.  Champion a culture of continuous improvement and change.
• Container Freight Station (CFS) Operations: Oversee a team of associates managing over 10 third-party consolidation facilities in China and Southeast Asia.  Focus on driving efficiency, minimizing dwell time, and ensuring complete inbound/outbound visibility.  Collaborate with origin trucking and destination fulfillment centers to deliver world-class end-to-end customer solutions.
• Cross-Functional Collaboration: Partner effectively with internal teams across geographies (Sales, Technology, Procurement, Business Intelligence, etc.) to build a strong foundation for scalability.  Develop strong relationships with global leadership to secure buy-in before implementing new business solutions.
• Vendor Management: Build and maintain strong relationships with external vendors.  Develop performance metrics to identify areas for improvement and proactively mitigate risks associated with mismatched service-level agreements (SLAs).

Qualifications:

• 10+ years of proven experience in Supply Chain, Logistics, or Digital Solutions. E-commerce experience is highly preferred.
• Demonstrated success in leading and mentoring high-performing teams, with a hands-on management style.
• Strong analytical and problem-solving skills, with the ability to navigate complexity and ambiguity.  Proven ability to provide data-driven insights and objective solutions to support executive decision-making.
• Excellent presentation and communication skills, including the ability to clearly convey complex concepts to diverse audiences and visually represent complex ideas.  Proficiency in presentation software (PowerPoint/Google Slides).
• Creative and critical thinking abilities, with a willingness to challenge the status quo and champion change.  Ability to drive the adoption of new initiatives and foster a positive attitude towards change within the team.
• Professional proficiency in English and Mandarin is required.  Experience living and working in both China and the United States is a plus.
• Strong sense of ownership, results-oriented, highly adaptable, and able to thrive in a dynamic environment.
• Proven experience managing and executing large-scale projects, with a track record of successful delivery.
• Bachelor's degree in Business, Supply Chain Management, Computer Science, or a related field.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.