At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today, Cloudflare runs one of the world’s largest distributed networks that powers more than 1.5 trillion pageviews each month across 5 million Internet properties. More than 10 percent of all global Internet requests flow through Cloudflare’s network. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Our customers range from Fortune 500 companies and nonprofits to small businesses and budding entrepreneurs. Every day, about 12,000 new customers sign up. We’re working to create a faster, more secure, and more reliable experience for anyone online and given the scale at which we operate, our mission is big. Our team is hard at work shaping the future of the Internet by solving some of its toughest challenges. Come join us.

About the Department

The Partner team works hard to grow the Partner ecosystem around Cloudflare. Channel Account Managers, Partner Development teams, Partner Service Delivery Managers and Partner Solutions Engineers all support partner businesses as they grow and scale with Cloudflare. All working together help our customers adopt Cloudflare and create great Internet-enabled experiences.

About the Role

In this specialized role, you'll focus on service delivery and operational success for partnerships with Global Systems Integrators (GSIs). You will work on intricate, multi-tiered projects, engage in high-level strategic discussions with C-suite executives at partner organizations, and assist GSIs in architecting and deploying service offerings based on Cloudflare technologies. This technical role involves working closely with partners' technical stakeholders to ensure they have the right delivery skills. Your responsibilities will include ensuring GSIs have the right delivery skillset for Cloudflare solutions, proactively supporting them in their service delivery engagements, and collaborating closely with them to launch new service offerings in the market. This role requires a deep understanding of the unique challenges and opportunities within the GSI landscape, enabling you to drive strategic initiatives and develop strong, productive relationships with these critical partners.

Key Responsibilities

• Collaborate with GSIs: Engage in high-level strategic discussions with executives and key technical stakeholders at GSI partner organizations.
• Technical Enablement: Ensure GSIs have the necessary technical delivery skillsets for Cloudflare solutions by providing resources.
• Project Management: Oversee intricate, multi-tiered projects, ensuring successful implementation and deployment of Cloudflare technologies. Provide governance and oversight on global projects, ensuring that deliverables are met on time and within scope.
• Proactive Support: Provide proactive support to GSIs during their service delivery engagements to ensure successful outcomes.
• Service Offering Development: Assist GSIs in architecting, deploying, and launching new service offerings based on Cloudflare technologies.
• Relationship Management: Maintain strong, productive relationships with GSIs, understanding their unique challenges and opportunities.
• Quality Assurance: Monitor and ensure the quality of service delivery by GSIs, addressing any issues and facilitating improvements as needed.
• Feedback Loop: Act as a liaison between GSIs and internal Cloudflare teams to communicate feedback, challenges, and opportunities for improvement.
• Cross-Functional Collaboration: Work closely with internal departments such as sales, enablement, product, and engineering to ensure both partner and customer success.

Requirements

• Consulting Background: Significant experience in a consulting environment, ideally within a GSI, is required.
• Enterprise IT Expertise: Must possess a deep understanding of enterprise IT architectures and how they integrate with broader business processes.
• Project Management: A proven track record of managing complex, multi-tiered projects with multiple stakeholders, including C-suite executives and technical teams, is essential.
• Regulatory Awareness: Must have a strong understanding of global compliance, data protection regulations, and industry standards
• Technical Knowledge: Familiarity with multi-cloud and hybrid cloud environments.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to lead strategic discussions and presentations.
• Ownership and Accountability: Strong sense of ownership and accountability for the service delivery partner ecosystem in the region

Bonus Points

• Industry Specialization: Experience in key verticals such as healthcare, finance, or manufacturing will be advantageous.
• Technical Knowledge: Deep understanding of multi-cloud and hybrid cloud environments is a plus.
• Change Management: Exceptional skills in managing and driving change within large and complex organizations.
• English is a must; proficiency in French and/or German is a plus and highly valued.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.