The role

The Foundations Alliance builds the tools, services, systems, and infrastructure that engineering teams across HelloFresh use daily.As a Platform Engineer in the Observability team, you will play a key role in upholding high reliability and operational standards of business-critical components across HelloFresh. You will build robust infrastructure and self-service tools to empower HelloFresh engineers to uphold the reliability and performance of their services.We'd love to hear from you if you’re passionate about reliability, observability, and automation!

• Architect and build infrastructure automation at scale for 1000+ engineers
• Leverage best-of-breed open-source and managed tools to deliver high-quality self-service observability solutions
• Drive positive change in change failure rate, mean time to detect, and mean time to restore metrics
• Apply AI-driven, LLM, and agentic capabilities to proactively surface issues, reduce mean time to detect (MTTD), and enable faster, data-informed incident resolution
• Consult and cooperate with engineers in developing and implementing best practices in the field of observability and incident management

• Experience with observability tools and infrastructure (e.g. Prometheus, OpenTelemetry, Grafana, Datadog)
• Experience working with SRE best practices and principles (e.g. SLIs/SLOs, incident management, etc.)
• Familiarity with at least one cloud platform (e.g. AWS, Azure, or GCP) and its services
• Familiarity with Kubernetes or other container orchestration platforms
• Experience with infrastructure-as-code tools such as Terraform
• Experience building highly available and observable systems at scale (preferably in Go or Python)

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with a German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!