LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

As a Senior Analyst in Procurement, you will play a key role in supporting the development and execution of procurement strategies that align with company objectives. You’ll work closely with procurement leadership to manage sourcing processes, optimize vendor performance, and implement best practices across the organization. This role requires analytical skills, strategic thinking, and a strong understanding of procurement processes to help drive efficiencies and cost savings.

You will: 

• Support the development and execution of global procurement strategies, aligning with company objectives and financial goals.
• Assist in managing procurement and sourcing processes, contributing to the lifecycle management from strategy to execution.
• Collaborate with senior management to gather input on procurement priorities and budget needs, facilitating alignment with organizational goals.
• Contribute to vendor management functions by evaluating vendor performance and ensuring alignment with procurement strategies.
• Help establish and refine procurement policies, guidelines, and procedures to ensure compliance and consistency throughout the organization.
• Identify and recommend cost-saving opportunities through analysis of sourcing strategies and value-driven initiatives.
• Support implementation of cost management strategies to control expenses and enhance procurement efficiency.
• Promote compliance with ethical sourcing and sustainability guidelines across procurement activities.
• Use data-driven insights to inform decision-making and optimize procurement processes.
• Advocate for continuous improvement within the procurement function, fostering innovation and efficiency gains.
• Contribute to the measurement and monitoring of department KPIs, providing insights on performance.
• Provide analytical support and insights on best-practice procurement strategies to aid company growth and scaling initiatives.
• Participate in professional development, training, and mentoring sessions with the strategic sourcing team to build procurement expertise.

You have:

• 5+ years of experience in procurement, sourcing or a related field.
• Demonstrated experience in strategic analysis, preferably within procurement, in a high-growth environment or multi-national company.
• Familiarity with best-in-class procurement practices and an understanding of the procurement lifecycle.
• Strong analytical skills, with an ability to use technology and new solutions to enhance procurement operations.
• Sound business acumen and an understanding of how economic trends can impact procurement.
• Strong project management and organizational skills, with the ability to manage competing priorities effectively.
• Experience in supporting cost savings initiatives and contributing to KPI development and performance monitoring.
• Proven ability to build relationships, influence stakeholders, and collaborate across teams to drive consensus and business outcomes.
• Self-motivated and adaptable, capable of working under pressure with changing priorities.
• Strong experience in Excel and Powerpoint.
• Bachelor’s degree or equivalent experience preferred.

Benefits: 

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.