About Us:  

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is based in Boston, MA. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

LogicMonitor is proud to be an equal opportunity employer. We deeply care about our employees’ well-being, fostering an environment where every individual is valued and respected. We celebrate the diversity of our team, and are committed to fostering a culture of inclusivity. Come as you are, be yourself, and let's grow together.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. 

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the sixth year in a row! 

As the Senior Product Data Analyst, you will be vital in ensuring LogicMonitor’s products are launched, adopted, and utilized effectively by internal teams and customers. You'll champion designing and managing the data infrastructure that supports product development, performance, analytics, and user experience. By efficiently collecting, organizing, and analyzing data, you will generate actionable insights to guide product strategy and development. You'll gain invaluable experience working closely with product, engineering, marketing, sales, and customer experience teams, as you create a data-driven environment that fuels product growth and innovation, while aligning decisions with business goals. In this role you will report directly to the Sr. Director of Product Operations. This role provides plenty of opportunity to make your mark at LogicMonitor.

Here's a closer look at this key role:

• Data Collection & Management: Architect, gather, and manage product data from internal and external sources (user feedback, sales/ CX, usage metrics) ensuring data integrity and availability for analysis.
• Data Analysis & Insights: Analyze product performance, user behavior, and market trends to generate insights and scorecards that guide product development, feature optimization.
• Reporting & Visualization: Create reports, dashboards, and visualizations to effectively communicate insights to product, engineering, and GTM teams.
• Product Performance Monitoring: Analyze KPIs (user engagement, churn, feature usage) to identify improvement opportunities and provide actionable recommendations.
• Cross-functional Collaboration: Partner with product managers, UX designers, engineers, business operations, and stakeholders to support data-driven decisions throughout the product lifecycle.
• User Behavior Analysis: Study user behavior to identify pain points, optimization opportunities, and growth areas.
• A/B Testing & Experimentation: Design, implement, and analyze A/B tests to evaluate feature impact and drive continuous product improvements.

• Bachelor’s degree in Data Science, Statistics, Computer Science, Business Analytics, or related field.
• 4+ years of data analysis experience, preferably in a SaaS or product-focused environment.
• Proficient in data analysis tools (SQL, Python, R, Excel).
• Experienced with data visualization tools (Tableau, Looker, Power BI).
• Strong knowledge of statistical analysis, A/B testing, and experimentation.
• Familiarity with product management methodologies and the software development lifecycle (SDLC); product management experience is a plus.
• Excellent problem-solving skills and ability to turn data into actionable insights.
• Strong communication skills for presenting findings to both technical and non-technical stakeholders.
• Experience handling large datasets while ensuring data quality and integrity.

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Anticipated Application Close Date: 12/09/2024

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LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States. 

Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. LogicMonitor employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a learning and development stipend, and an unlimited vacation policy. For more information on our benefits, see our careers page.