We’re looking for an established Senior Product Designer to join us in London and collaborate with one of our teams in the Trust pillar. You’ll be part of Wise’s global mission to build an open, fair, and human financial system. Because people without borders need money without borders.

At Wise, we have a clear mission — money without borders. Built by and for people who live global lives. We’re at a genuinely exciting time when building more transparent and convenient ways to pay and get paid have never been more important in achieving that mission. 

We’re looking for an established Senior Product Designer to join one of the teams in our Trust Pillar. You’ll be part of Wise’s global mission to build an open, fair, and human financial system. Because people without borders need money without borders.

Your mission: 

You’ll be joining one of the teams that define how we verify our customers when they choose Wise for their financial needs. You’ll be able to dig in and solve for challenges that our global audience faces as they go through the mandatory checks, balancing the need for stopping bad actors with an empathetic, customer-first approach. You’ll create simple, easy-to-use experiences for a complex financial product that serves 16 million users, from a diverse range of backgrounds, across the globe.

Here’s how you’ll be contributing:

• You’ll get to know Wise customers, building empathy and deep understanding of their needs and challenges.

• You’ll be using the full range of Product Design skills to discover, design and deliver simple, well-crafted experiences that put our customers first.

• You’ll be influential in your team, guiding them to increase customer-centricity, creativity, and design quality.

This role will give you the opportunity to:

• Ship work you’re proud of. Craft experiences that are innovative, easy to use and clear.

• Own your impact. Together with your team, you decide what opportunities to work on, and define the success metrics.

• Elevate product quality. You define what ‘good’ looks like for your team. And you help them deliver it.

• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money

About you: 

• You have a portfolio of well-crafted, impactful work that solves real problems for real people.

• You default to prototyping when presenting your work.

• You’re a natural collaborator, designing in the open, leveraging other functions’ expertise and taking them on the journey with you.

• You understand that good design is often a journey to identify the right thing to build, using early concepts and prototypes to help build conviction along the way.

• You are comfortable designing for web surfaces including desktop and mobile formats

• You’ve worked with design systems to produce well-crafted and functional design that scales.

• You practise evidence-based design, and can rationalise your decisions clearly and credibly.

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We're people without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences.

Every Wiser should feel that they can be themselves at work. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to share their contributions towards mission zero and able to progress in their careers.

Having diverse teams that reflect our diverse customer base helps us build a better product. We can be more creative and empathetic to our customer's needs and life experiences and makes sure we leave no-one behind on our journey to mission-zero.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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