About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

Who We Are

We're a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

About the Team

The Product Design department is a distributed team responsible for crafting the design and user experience of the Crunchyroll video streaming service. Our work encompasses the new Crunchyroll website, the mobile apps, and the TV experiences. Our mission is to provide a delightful and engaging user experience for lovers of anime and manga content everywhere.

As a partner to business, product, and engineering groups, we collaborate with teams across the company to identify the right problems and ensure that our solutions satisfy the goals of both the business and the end-user.

About the Role

As a Senior Product Designer at Crunchyroll, you will be responsible for the design and user experience of the Crunchyroll service. You will work in a team of designers who collaborate with user researchers, product management, and engineers to evolve the user experience through iterative improvements and new features. Your designs should show a deep understanding of design best practices, the industry and our competitors, business needs, and most importantly, empathy for our users. You will think through complex problems and use your design expertise to deliver solutions that provide our users with an outstanding user experience that is both elegant and functional. While it is preferred for this role to sit in one of our offices, we are open to fully remote as well. This role will report into our Director of Product Design.

About You

• Bachelor’s degree in design or related field
• Portfolio showcasing your design work as well as your design process
• 6+ years of professional design experience
• Demonstrate a user-centered approach to designing software and services
• Experience working in an Agile development environment
• Experience designing responsive websites, mobile apps, and/or living room experiences
• Experience with design programs like Sketch, Figma, and Adobe Creative Suite
• Excellent interpersonal skills and an adept collaborator
• Effective storytelling skills and an ability to present design work
• Experience working with design systems, guidelines, and other standard methodologies

Pluses

• Experience creating prototypes of your designs
• Experience with software development or coding front-end user experiences
• Knowledge of the online video streaming space
• Interest in anime, pop culture, animation, video games, tech and geekdom

A Day in the Life

• Constantly develop a deeper empathy for our users. In partnership with our user research team, gain and apply user insights to new concepts and in-development designs. Ensure that design decisions are rooted in a clear understanding of user needs and motivations.
• Collaborate with product management, marketing, and business teams to define and drive projects from concept to production, ensuring user and business goals are represented.

• Drive the design of multiple features from concept through production. Handle the review process, both within the design department and with partner teams, to ensure an effective solution that meets the needs of the user and the business. Also, provide constructive input to the designs of other designers on your team.

• Collaborate with designers on other teams to ensure that design solutions for a specific platform are scalable and the experience is holistic and seamless for the end users across all platforms.
• Review and provide feedback to other designers on in-progress design work.
• Collaborate closely with engineering to shepherd the design through implementation and launch to market.
• Participate in scrum activities, working closely with your Lead and program management to agree on priority, evaluate and estimate upcoming work, and report on progress.
• Exercise effective time management so you are always working on the right tasks and delivering on time.

Why you will love working at Crunchyroll

Not only will you get to work with fun, passionate and inspired colleagues, you will also...

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Enjoy flexible PTO and time off policies allowing you to take the time you need to be your whole self.
• Appreciate the generous medical, dental, vision, STD, LTD, and life insurance options for you and your family.
• Take advantage of our health saving account HSA program plus health care and dependent care FSA programs.
• Love that we offer an employer match on our 401(k) plan.
• Receive employer paid commuter benefit (for eligible employees)
• Appreciate the generous support program for new parents
• Obtain pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Remote

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.Pay Transparency - San Francisco, CA$154,000—$192,000 USDAbout our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Service. We serve our community with humility, enabling joy and belonging for others.

• Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.